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Smith Chevrolet-cadillac
- Auto Repair
- Fort Smith, AR
About this business
Location details
6500 Auto Park Dr, Fort Smith, AR, 72908, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Amazing service both before and after the sale. They all worked very hard to make this happen.
Business response:
Thank you for your review! We appreciate your business!
I will never buy from Smith again. Worst buying experience I've ever had.
Business response:
Corey Coyle, I'm so sorry to hear about your experience. Can you please email me at sbryant@smithautogroup.com to let me know what took place.
I bought a car from this dealership 2 years ago and have been pleased until recently. I went to have my car serviced and my oil is still sitting at 35%. What exactly did I pay you for? Did you actually even rotate my tires? I seriously doubt it.
Business response:
We did in fact change your oil our technician made a mistake and did not reset your oil life and we apologize for our mistake. If you have time to bring it to our service department we can reset this for you. Sorry once again.
Brought my truck in to be serviced and my sunglasses were stolen. won't be back.
Business response:
Chase, I want to resolve this issue, because this doesn't sound like anything my employees would do. Is there a possiblility that you could have missplaced your sunglasses? I will ask around to see if a set was turned into lost and found. What was the brand and style of the sunglasses? I wanted to reach out to you by phone, but could not find your name in our system. if you could please send me your contact information or a VIN# to your vehicle myself or a member of my management team will reach out to you to rectify the sit... read more
Left feeling like the service department took advantage of us..
Business response:
Stephanie, I am very sorry you feel that way. We haven't been in business 77 years because we take advantage of our customers. We know how hard good customers are to keep. I would like to invite you to call me at 479-221-9758 so we can resolve the mistake we made. Thank you! Bryan Penniman Executive Manager
Just got a 2014 Jeep Wrangler and I absolutely love it. We had a great salesman as well. Thanks Shane!!
Business response:
Thank you so much for your review! We appreciate you taking time to do so. & Thank you for your business! We appreciate you!
We had a great experience all around..Ike was really great..couldnt ask for a better salesman..he worked hard to put us in the right car..Scott was equally tremendous..I highly recommend Smith
Business response:
Thank you James! We are grateful to have Ike and Scott as employees! We are glad they took great care of you!
My son just purchased his first new car today! Thanks for your help and getting him in a nice car that I know will be trustworthy on the road.
Business response:
Thank you, Cassie for choosing Smith Chevrolet Cadillac! We appreciate your business!
Frequently asked questions about Smith Chevrolet-cadillac
How is Smith Chevrolet-cadillac rated?
Smith Chevrolet-cadillac has a 4.2 star rating with 454 reviews.
When is Smith Chevrolet-cadillac open?
Smith Chevrolet-cadillac is open now. It will close at 7:00 p.m.
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