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SMG Methuen Pediatrics
- Hospitals
- Methuen, MA
About this business
Location details
380R Merrimack St Suite 3B, Merrimack St Suite 3B, Methuen, MA, 01844, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been going here with my son for almost 10 years coming this January, it's sad to say but ever since Dr. Pajela left this clinic everything went to crap, they never answer the phone and never call back, even in the portal they don't message back, I don't understand how they are even open, I'm going to report to Revere health and my insurance as well. For this is very serious and unacceptable since it has to do with kids health. Please don't go here!!! Your better off GMFHC which I don't really like it but at this point... read more
El peor servicio de recepción que he visto en mi vida, no responden el teléfono, cuando llegas al centro siempre tienen mala actitud... para solicitar cualquier documento o refill debo ir allá y cuando llego están hablando entre ellas y sin pacientes. He visto sonar el teléfono y no responden solo porqué no quieren. Pésimo servicio 😡
It’s so unfortunate because Rex Pajela was my doctor as a baby till I was 18! My daughter had him when she was born in 2020 then after that it went down hill, she’s had like 3 other doctors. Aside from that, the women in the front office?! Miserable, terrible customer service, attitude, and are not welcoming at all! Let’s talk about how you can’t even get anyone on the phone??? It’s terrible. I’m in the process of switching offices for my daughter and they have yet YET to fax over anything to her new pediatricians office. 0/... read more
I was at an appointment with a patient on the floor below, I asked politely to use the restroom because the one on the lower floor was out of order, and I was told no by an extremely rude receptionist
Keep canceling my child’s appointments, no call or information as to why. I’ve called repeatedly over the past few days, one day 18 calls, and no one ever answered. Went in person to schedule to canceled physical, all the staff sitting on their cell phones, still not answering the phones. I complained about trying to get a hold of them, confirmed the phone number, they rebooked my son’s physical, as it’s needed for school, and 2 days later they canceled it again. This office needs to be closed down.
Frequently asked questions about SMG Methuen Pediatrics
How is SMG Methuen Pediatrics rated?
SMG Methuen Pediatrics has a 2.8 star rating with 101 reviews.
When is SMG Methuen Pediatrics open?
SMG Methuen Pediatrics is closed now. It will open at 8:00 a.m.
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