SMG Methuen Pediatrics

Destiny Torres 

on Google

a week ago

It’s so unfortunate because Rex Pajela was my doctor as a baby till I was 18! My daughter had him when she was born in 2020 then after that it went down hill, she’s had like 3 other doctors. Aside from that, the women in the front office?! Miserable, terrible customer service, attitude, and are not welcoming at all! Let’s talk about how you can’t even get anyone on the phone??? It’s terrible. I’m in the process of switching offices for my daughter and they have yet YET to fax over anything to her new pediatricians office. 0/... read more

Gregory Williams 

on Google

a week ago

I was at an appointment with a patient on the floor below, I asked politely to use the restroom because the one on the lower floor was out of order, and I was told no by an extremely rude receptionist  

Richard Bassett 

on Google

a week ago

Keep canceling my child’s appointments, no call or information as to why. I’ve called repeatedly over the past few days, one day 18 calls, and no one ever answered. Went in person to schedule to canceled physical, all the staff sitting on their cell phones, still not answering the phones. I complained about trying to get a hold of them, confirmed the phone number, they rebooked my son’s physical, as it’s needed for school, and 2 days later they canceled it again. This office needs to be closed down.