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10136 Two Notch Rd # 109, Columbia, SC, 29229, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I will never go their again they lie straight to your face. couldn't belive the treated me the way they did and it was their fault. they just wanted to cover their butts. they took some paperwork from me and didnt give it back.claim they lossed in 3 mins tops. again charge me for services they didnt do.🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
Business response:
Hello Susan - Thank you for taking the time to share your review. We can hear your frustration and would like to learn more about your experience. At your convenience, please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com so we can try to address your concerns.
Today my family and I had to put down a pet (more like family) unexpectedly of 12 years due to him being miserable and in pain. Throughout the whole process, Dr. Panno has been the best, as a Dr. and pet lover. Throughout my dog’s 12 years, he has only seen Dr. Panno and has received the best care. With this sadness we have endured today, Dr. Panno has checked on us TWICE today to see if there was anything she could do, that is beyond anything we would have expected. Thank you Banfield and Dr. Panno for treating my dogs like... read more
Business response:
Hi Tori – We're so sorry for your family's loss and we want you to know we are thinking about you during this difficult time. Thank you for taking the time to share your kind words about our staff. We're glad to hear that Dr. Panno was there for both you and your fur baby to help through a tough situation. We are thinking about you all.
MY DOG DIED IN MY DAUGHTER'S ARMS WHILE SHE, MY DAUGHTER, WAS FIGHTING CANCER. AFTER YEARS OF TREATMENT HE WAS MISDIAGNOSED BY BANFIELD. MANY UNNECESSARY TESTS TO NO AVAIL. PET SMART DEMANDED THAT I STILL PAY FOR THE REMAINING 7 MONTHS ON MY "WELL-CARE" PLAN. WHEN I DIDN'T THEY RUINED MY CREDIT!
Very pleasant and helpful staff! The hours are so convenient and they worked us in the same day. From the front desk staff, tech staff and the veterinarian...everyone was so great to Tupper and I. Proud to call Banfield our home vet!
I love Banfield at Two Notch rd! Friendly staff very knowledgeable, great veterinarians! Always pleasant visit !
Worst place ever for vet care! If you take your pet to Banfield don’t do the wellness plan! It’s a 12 month contract! With auto 12 months renewal! Look at the google reviews! These people don’t care about animals. They care about $$$! You can get great care at a low cost clinic! When you find a vet that worries about the animal first that’s a great provider!
I've been going to Dr Patricia Pano for years. She's taken care of two of my dogs which are deceased after 15+ years and she just neutered my newest 1 year old. The staff is very nice. I recommend them highly.
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