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Skyline Rotorua

4.5

About this business

Location details

178 Fairy Springs Road, Fairy Springs, Rotorua, BOP, 3015, New Zealand

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.54,333 reviews
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Gina McCready's profile image
Gina McCready 
recommend  Recommended
5 years ago

Delicious food. Star gazing was awesome especially viewing a couple of planets SATURN and JUPITER. 

Business response:

That's amazing! Glad to hear you loved it! 

Benjie Lu's profile image
Benjie Lu 
recommend  Recommended
5 years ago

Great experience! Staff and facilities were very good. Parking can be a bit tricky during weekends but you can use the gravel paved carpark intended for mountainbikers... 

Business response:

What an amazing photo. Glad to hear you had a great time 

Selenas Mum's profile image
Selenas Mum 
recommend  Recommended
5 years ago

Visited on the 27th of July , great view great ride. The workers up at the luge need to work on there customer service, witnessing the way they spoke to these paying tourist who may I say were Chinese was appalling constantly rolling there eyes at them in front of a crowd , who knows how humiliated these people must have felt and may I add the people yous are rolling your eyes at are PAYING YOUR WAGES. I don’t understand how that is ok and the way they kept throwing and kicking the carts out of frustration was disgusting esp... read more

Business response:

Hi, Thank you so much for your review. First of all please let me apologise as this is not the service that we strive for at Skyline. It is with reviews like yours however that we are able to consistently improve our services and ensure everyone has an enjoyable time when they visit. If you could please Private Message us your email address and also the approx time this occurred our Activities Manager can inform you of the outcome of our investigation. 

Kirsten Whittle's profile image
Kirsten Whittle 
recommend  Recommended
5 years ago

Great experience! Friendly people. A really enjoyable adrenaline rush! 

Business response:

Glad to gear you had a great time! 

Janet Poh's profile image
Janet Poh 
recommend  Recommended
5 years ago

Enjoying moment there’s especially the rides ... 

Business response:

Glad you had a great time. 

Jenny McLachlan's profile image
Jenny McLachlan 
recommend  Recommended
5 years ago

I only did the gondola and eating at the Stratosphere buffet restaurant. Watched people on the sky swing, which looked fun, but not for me! The buffet meal was great. Lots of variety and plenty of choice, and staff were helpful and friendly. 

Business response:

Thank you for your review! 

Hudson Dean's profile image
Hudson Dean 
recommend  Recommended
5 years ago

takes very long time to get a hot chocolate. Don't use the beeper service. 

Business response:

I will pass your feed back on. Thank you. 

Jo Arraj's profile image
Jo Arraj 
recommend  Recommended
5 years ago

A review of Skyline Rotorua. We visited yesterday a gorgeous sunny day. There was only small crowds definitely a bonus. The Gondola ride up and back offers stunning views. The restaurant has a large range of medium priced food items. The views are as stunning as ever. Enjoyed watching the giant swing. The luge was another issue ... where do I start. I have partaken this luge several times over the years but my experience yesterday was the worst. Only one luge fun open. (Intermediate )Not the worst thing but nowhere for inexp... read more

Business response:

Hi Jo, Thank you for you your feedback, we very much appreciate you taking the time to provide us with it. The health & safety of our guests are of the highest importance and your feedback has been passed onto our Luge Manager to investigate. Can you please provide us with a contact phone number or email address via private message for them to follow up directly with you. Your assistance in this matter will be invaluable to ensue we can ensure this does not happen again and the appropriate staff can be retrained on situation... read more

Josh Gibbes's profile image
Josh Gibbes 
recommend  Recommended
5 years ago

The luge is an awesome activity to have fun with friends 

Business response:

We think so too :) 

Frequently asked questions about Skyline Rotorua

How is Skyline Rotorua rated?

Skyline Rotorua has a 4.5 star rating with 4,333 reviews. 

When is Skyline Rotorua open?

Skyline Rotorua is open now. It will close at 6:00 p.m.  

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