Sara J. on Citysearch 9 years ago
04/21/2014, 02:42 AM
AWFUL - Highly disappointed and awful, actually horrendous customer service. There is complete disorganization among the staff as I had an appointment that I made weeks in advanced, and was told 4 days before they had to cancel my appointment. I had even taken the day off of work for the procedure. Looking at the some of other reviews on this site, I see people have had the same experience as it is a shame that someone can be treated like this. I was completely disregarded as a new customer...I am glad I know now before I spent any money at this spa, as there are a number of terrific spas, dermatologists and skin cosmetic places. It is pretty clear this spa DOESN'T NEED ANY NEW CLIENTS by the way they treated me. And to think I had recommended two of my girlfriends to also come to Skin Thera (which they are not anymore)...Based on principle, I could not recommend this spa to any new customer in good faith.