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Silver Star Motors Mercedes-benz
- Car Dealers
- New York, NY
About this business
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer selling and servicing Mercedes-Benz Vehicle in the NYC area. We are located on Northern Boulevard just over the 59th Street Bridge from Manhattan
Location details
3611 Queens Blvd, New York, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
On 3/08/14 i had come to an agreement with silver star to purchase a GL 350. The Car was not in stock and needed to be ordered. I was informed that the order would take 6-8 weeks and i agreed and proceeded with leaving a $2500.00 deposit. Approximately 6 weeks later (mid April) i had contacted the dealership to follow up and was informed the car was on back order and i would have to wait an additional 6-8 weeks. I was disappointed but i was not in a rush so i had no problem with it. On 5/22 i received a phone call from Jason... read more
I bought used Mini Cooper from this dealer back in Sep 2013, I live in CT and it takes me 40 min to get to the dealer. The purchase experience went mostly smooth, besides they misspelled my name and address on paperworks. After noticing the mistake while I was leaving the building Anna Gjomarkaj (the sales person) told me they will correct it right away - no they did not, I started to receiving documents from bank loaner and DMV with different address (thanks to postman who knows where I live). They even typed wrongly my Soc... read more
terrible dont buy there nothing but a headache. they lie. they dont want to warentee their cars go elsewhere better off I recomend Lakeview excellent
Horrible customer service and service dept run by James – If you have assumed that Mercedes Benz has guidelines to follow just because the name is Mercedes Benz you are totally wrong!. Mercedes Benz does not have any guidelines to follow and dealers can do anything they want with their customer, even missing respect. I am having Mercedes Benz since 1985 thinking that I am in "good hands". I realized how wrong I was in 2009 when Silver Star in Long Island NY delivered my car after serviced it with scratches covered by snow. T... read more
One of the very rare honest auto mechanics.
Business response:
Until they do not make a mistake to make you responsible for it!!!
Keep it up ! – It was a wonderful experience ! Kristy walked us trough the whole process with ease, politness and total honesty ! Will buy again soon. Best deal possible under the circumstances. Keep it up and up !
Love this dealership, this is our fourth new mercedes, third one from Silver Star. We just bought a E350 Cab, Jamal was great, found one, shipped it to dealer, called us when ready and let us pick it up on Saturday as more convenient. They went out of their way to help, even putting in our two car seats which is not a nice job lol. They even made us aware of new program which is a tire program which if you join you get rims always repaired/replaced and tires fixed when flat etc... no copays etc... great program especially wi... read more
We weren't planning on buying a Mercedes. Came to look enroute to other manufacturer's dealership, but ended up returning, impressed by how much we could get for the same price at Mercedes. Great saleswoman (Anna) who was candid, helpful, honest, and didn't put any pressure on us to buy. We'll return ... but not for a while because we love our 2009 ML350 with only 20,000 miles!!!
I would like to thank Annamaria for her wonderful costumer service skills. I came in for a trade in and I am glad I was approached by her. She was very friendly, energetic and easy to work with. She is very knowledgeable and is able to accurately answer any question you may have. I would definitely recommend her to anyone.
Frequently asked questions about Silver Star Motors Mercedes-benz
How is Silver Star Motors Mercedes-benz rated?
Silver Star Motors Mercedes-benz has a 4.4 star rating with 3,338 reviews.
When is Silver Star Motors Mercedes-benz open?
Silver Star Motors Mercedes-benz is closed now. It will open tomorrow at 9:00 a.m.
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