Silver Lake Manor

Monica E 

on BBB

3 years ago

The property management all the way to corporate office is horrible!! I have emailed and called several times in the past two months and still no one has followed up. I've had so many issues since I moved in of Aug 2021 and nothing has been resolved. DO NOT move into any of their properties, management has no concern for their residents. 

Tutu K 

on BBB

3 years ago

i wish there was a ZERO review. poor management/Harbor Group at apartment. i have lived and been a LOYAL RESIDENT at this complex for 7 years and never been late on rent however this is by far the worst management. management ignored almost all service request. last summer my AC was out for several week when it was over 90 degrees . despite multiple request and call it took them forever to repair. the AC leak water into my room and damage my clothes and carpet and i never did get an apology. my concern is that again last wee... read more

Cynthia P 

on BBB

3 years ago

Not a very honest company I find their staff to let professionalism and they are definitely not geriatric trained for senior citizen building 

Elaine B 

on BBB

3 years ago

My spouse, and mentally ill daughter live in a 2 bedroom apt in New Orleans Apts. In Secane PA. We are retired and on a fixed income. Our rent went up exponentially this year after 15 yrs. of residency. We were late for rent 1 time many years ago. We are good tenants. Having no transportation we are pretty much confined to our home. Consequently we don't need showers every day, maybe 2 times a wk. ea. I cook one hot meal a day, one pot of coffee. My water bill this mo. is ************** I have 6 children who have homes, job,... read more

Jishon M 

on BBB

3 years ago

The property manager Douglas ********* lacks communication, professionalism, morals, and integrity. He is a scam artist and a liar. BEWARE STAY FAR FROM THE ******* PROPERY IN PICKERINGTON, OH. He doesn't care about the properties, the tenants, or doing his job. Not to mention everything is done to cut corners. 

Gale S. 

on BBB

3 years ago

By far the worst place you could ever rent from. Nugent the property manager is very rude and unprofessional and mold and mildew exposure he doesn't think is important. I am suffering from lung infections from it. And will be looking into further relief from legal system. Also, hazardous Wire exposure and dead rats all around facilities. Place needs to be shut down. 

Jerry L 

on BBB

3 years ago

RUN!!!!!!!!!!!!!!!!!!! DO NOT RENT FROM ANY OF THEIR PROPERTIES. ******* Park Apartments has a ROACH AND MICE ISSUE. I have been complaining about this issue for 6 months and nothing has been resolved. the exterminator came out once a week for 6 months. They know they have a problem but try to blame the residents. I have been told by people who have lived here for YEARS have said that there has always been an issue. THIS PLACE NEEDS TO BE SHUT DOWN. 

Laquesha H 

on BBB

3 years ago

I wish I can give this ZERO, in **** I am a victim of domestic violence and need to move out of my apartment for safety reasons. The Apartment was called Park Place at that time and now goes by the name ******** I followed all the protocols including emailing them and send out my police report and letter from the domestic violence shelter with moved me 4 hours away from my abuser. Today a collection agency call me to inform me that Harbor Group Management has and outstanding balance of ******** as of today October 11, **** a... read more

Donttread 

on BBB

3 years ago

You have taken over properties and made life for the older community very difficult. Your brash style and difficult rules plus how you bully residents into paying more is despicable. No one should rent from you. Ever. Stay away!!