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Signpost
- Software company
- New York, NY
About this business
Location details
275 7th Avenue #1701, #1701, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have been accessible, efficient, and effective for what we needed in advertising! I highly recommend them.
Business response:
Thank you for your review, ******!
Signpost has absolutely helped my company. They were worth every penny! I am one of the few people in my industry that has any online reviews. I constantly hear that people chose me because of my reviews. I highly recommend Signpost.
Business response:
*******, thank you for your review! We look forward to continuing to help your business grow!
Despite producing zero results for my business they have locked us into a contract and refuse to let us out. I would never work with this company nor recommend it to anyone. Their guarantees are worthless. Find a better reputation company that actually stands by their word.
Business response:
Hi ******, We're sorry to hear about your experience. One of our Customer Success Team Members has been trying to reach out to you so we can come to a resolution together. I'll have him send you his booking link so you can schedule a time that is convenient for you.
Really enjoy working with Signpost. While their software interface is quite intuitive, they have helpful employees who are available to answer your questions and even brainstorm on ways to make your campaigns even better. That to me is really great customer service. And--while we are getting through this pandemic, they have been willing to work with us so we can hopefully get back to business when this is all over.
Signpost has been an excellent experience and definitely increased my businesses rating and beneficial growth over time. I would recommend them to any new business owner or anyone looking to bring in more business.
Business response:
Hi *****, Thank you for your review! We look forward to continuing to work with you. Please let us know if we can assist you with anything.
Signpost staff are wonderful always working with me to get the best results for our business! They listen to my concerns and make adjustments to fit my needs. They even were willing to make adjustments to my account during the COVID-19 pandemic. I would defiantly recommend them!
Business response:
Hi *********, we hope you're staying safe and healthy! Please let us know if we can be of any more assistance during this uncertain time. We appreciate having you as a customer!
Not customer service friendly. I have asked them to stop sending my clients emails but they refuse. I ask to turn off the service they refuse. The product is not as promised and it upsets our clients. We do not wish to do any further business with these people. I see a future class action lawsuit brewing. Please look into these people!
Business response:
Hi *****, sorry to hear about your experience! It looks like we've been emailing and calling per your request, but haven't been able to get in touch. I will pass this message along to your Customer Success Manager so she can reach out again. Thank you!
5/5 Stars for their support team! I worked with Kirsten, and ended up having to call her a couple times in one day for a couple different issues we were experiencing. She was patient, helpful and so knowledgeable! Very pleased with my experience.
Business response:
Hi *****, thank you for your review! We will be sure to pass along your kind words to Kirsten. Let us know when we can help you out next!
Signpost has been a great resource to market and advertise our small business. I highly recommend them with 5 stars!
Business response:
Thanks for your review, *****!
Frequently asked questions about Signpost
How is Signpost rated?
Signpost has a 4.4 star rating with 339 reviews.
When is Signpost open?
Signpost is closed now. It will open on Monday at 10:00 a.m.
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