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Signature Smile
- General Dentistry
- Florence, AL
About this business
Dentist Orthodontists Dentist Oral & Maxillofacial Surgeons
Location details
2247 Helton Drive, Ste B, Florence, AL, 35630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I've had them for over a year and I went in because I broke my tooth. I was informed that since I had Medicaid now I wouldn't be seen without an up front payment of $150. There is an abscess on the gum above the broke tooth that can be life threatening and they wouldn't even look at it!
RecommendedDr. Bentley and staff went above and beyond. :) I was having the caps replaced on my two front teeth. The temporaries were very hard to get off (they'd made them well-bonded so they wouldn't fall off in public). I had requested no anesthesia unless necessary. They did all they could to get the temporaries off and keep me from needing anesthesia. Finally Dr. Bentley came in and finished the job with almost no pain! Then put on my new caps which I am SO happy with. Thank you all so much!
They called me today about a bill in 2017. After I have been to the dentist in 2018 serval times. They claimed I have a balance but never tried to collect it until 2years later even though i never stoped going and pain co pays. I explained to the young lady on the phone that it didn’t make since and that I also was under the dryer at the hair salon. She replied and asked for my insurance card! I told her again I was getting my hair done and didn’t have that on me at the moment. She replied “you don’t have to be ugly about it... read more
Business response:
We appreciate all feedback and would like the opportunity to chat with you at a time you are available.
Dr Bentley is a good dentist, however the office manager is a joke, Bills for services that are not received and should be reported to the insurance company. Insurance paid their part and billing me for the unfinished product.
Business response:
Mike, this needs to be addressed immediately and we will be looking into this ASAP. We absolutely do not intend to bill for services unrendered. I will address this as soon as possible. I am so sorry for this unfortunate mistake.
Hired a driver and drove over an hour to get there. We were 2 min late for appt thanks to google Maps. Filled out paper work in 7 min. We were TOLD we were allotted 2 hours for root canal but because we didn't arrive 15 min early they would not see us today. (we would have sat in waiting room and exam room much longer waiting for them.) Such a waste of my time, money and gas. � Nice on phone NOT in person. Would NEVER recommend.
Had my teeth cleaned this morning. In and out in no time! Great job! Love Signature Smile!�
Very professional staff, friendly and knowledgeable. First time customer, very nice experience, will definitely go back!
Signature Smile is by far the best dentist I've been to. I have major dental anxiety and they made me extremely comfortable.
Frequently asked questions about Signature Smile
How is Signature Smile rated?
Signature Smile has a 4.7 star rating with 285 reviews.
When is Signature Smile open?
Signature Smile is closed now. It will open on Monday at 8:00 a.m.
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