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Shores Fireplace and BBQ

3.8

About this business

Specialties Shores Fireplace and BBQ has 45 years of experience in the hearth and patio industry. We carry a full line of Fireplaces (traditional, contemporary, modern), Gas Logs, Fireplace Doors, BBQs and replacement parts. We offer propane exchange (Shores Location Only). We also Design & Install specialty Fireplaces, Outdoor Living are including Kitchens, Heating solutions and Firepits. 

Location details

21915 Greater Mack Ave, Saint Clair Shores, MI, 48080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8135 reviews
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Gregory-Brenda Dolkowski's profile image
Gregory-Brenda Dolkowski 
6 years ago

not reliable people. you call and their mailbox is full. i have a fireplace, still no answere after a week. i think they dont care. 

Chiara Cerasani Buysse's profile image
Chiara Cerasani Buysse 
7 years ago

Initially I was happy with how quickly they were able to come out and service our fireplace however their technician made a mistake a turned a gas valve on in the basement that was pumping gas into the house. When I questioned the smell I was told that was just how these fireplaces work and crack a window, I didn't even know that gas line was down there and it continued pumping out gas until Consumers came out to investigate. Thank goodness our family and home was not harmed but since that time the owner has not returned pho... read more

Patti Vick Williams's profile image
Patti Vick Williams 
7 years ago

When I started looking for a fire place i stopped by Shores and they were very helpful and knowledgeable to steer me in the direction that I needed to go. Duane answered emails and helped me me pick out a fireplace. I put money down, and they told me when installation would be. It was a short wait time especially at this time of year. They came out the day they said they would and the guys, Matt and Zack, we’re very friendly, polite, and got the job done and cleaned up. I just had it put in yesterday but I love my fireplace ... read more

Nick Coletti's profile image
Nick Coletti 
7 years ago

Ordered a Weber Genesis grill and not only was it the best price, but they assembled it and delivered it. This company is the best!! 

Rudy Gac's profile image
Rudy Gac 
8 years ago
Amy Juntunen's profile image
Amy Juntunen 
8 years ago

Still love my MHP grill Thanks Aaron and Erin! Duane is top notch! 

Carla Melcum Bailey's profile image
Carla Melcum Bailey 
9 years ago

We love our direct vent fireplace!! Any problems we had with parts or shipping were taken care of. Aaron did a wonderful installation! 

Patricia Thibault's profile image
Patricia Thibault 
9 years ago

I cannot thank Bob and Adam enough for the personal attention and care given to my elderly father. My father needed his fireplace inspected ASAP due to a fire, and Shores Fireplace & BBQ quickly responded (like they always do). Happy to report that the fire was not caused by the fireplace and dad is ok. It's great doing business with a local company! 

Danielle Stevens's profile image
Danielle Stevens 
9 years ago

Ordered my fireplace doors 3 weeks ago. First we were told our door was in stock and there was a 1 1/2-2 week wait time for install. I called a week later because install hasn't called to schedule yet and they then told me they had to order it ("I thought we told you") nope! You didn't. Then on the expected delivery date ( a friday) I call and they tell me the truck with my doors will be there Monday/Tuesday. I get a call Wednesday that the truck will be a while and they have a door at the troy warehouse (why didn't they get... read more

Frequently asked questions about Shores Fireplace and BBQ

How is Shores Fireplace and BBQ rated?

Shores Fireplace and BBQ has a 3.8 star rating with 135 reviews. 

When is Shores Fireplace and BBQ open?

Shores Fireplace and BBQ is open now. It will close at 6:00 p.m.  

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