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Shipley Energy Company

2.7

About this business

Shipley Energy supplies both commercial and residential electricity, 

Location details

415 Norway Street, York, PA, 17403, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7211 reviews
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Pamela Long's profile image
Pamela Long 
6 years ago

Buyer be Ware I was having a whole house generator hooked up. I needed a propane company who understood we needed "At Will" since we would not have routine usage. Shipley said they where at will. The hooked us up for $ 1200.00 plus the tanks and propane. After a year they no longer allowed At Will. We did not have a contract with them. So we are stuck with the annual delivery and high fees for delivery. Just be warned, get in in writing. 

Pamela Long's profile image
Pamela Long 
6 years ago

Buyer be Ware I was having a whole house generator hooked up. I needed a propane company who understood we needed "At Will" since we would not have routine usage. Shipley said they where at will. The hooked us up for $ 1200.00 plus the tanks and propane. After a year they no longer allowed At Will. We did not have a contract with them. So we are stuck with the annual delivery and high fees for delivery. Just be warned, get in in writing. 

John Claudia Belme's profile image
John Claudia Belme 
recommend  Recommended
6 years ago

SHIPLEY IS A WONDERFUL COMPANY TO USE. THEIR CUSTOMER SERVICE AND SERVICEMEN ARE TOPS. HAD A SERVICE MAN YESTERDAY. HE CALLED GAVE US AN ARRIVAL TIME AND ARRIVED WHEN HE SAID HE WOULD. HE WAS FRIENDLY AND POLITE. I RECCOMEND SHIPLEY TO EVERYONE! 

Pattie Calmon's profile image
Pattie Calmon 
recommend  Recommended
6 years ago

I am starting as a new customer with Shipley Engery joe and I spoke directly with Seth Obetz we were customers with Worley and obetz for15 years. We were loyal customers on the budget program never missed a beat was shocked when they went bankrupt but Seth has told us he will take good care of us. We are sincerely blessed and grateful thank you jesus as we were hanging on hoping for a life line and Howard came to our door former employee of Worley and now with Shipley was amazing and praise god for Seth he is a true Christia... read more

Amy Boyer's profile image
Amy Boyer 
6 years ago

Ridiculous, we are paying 50$ extra monthly for service agreement , every time i call once a year we have a hold on your account! Stop what im doing my husband saying they apply the money to our furnace payments!! Nothing changes they continue to do this ,, frustrating!! Nothing changes keep telling us were behind so looking forward to be done with this company! 

Judy Snyder Crusey's profile image
Judy Snyder Crusey 
recommend  Recommended
6 years ago

I had a "senior moment" a few weeks ago and with the help of Selena, Michelle, Nathan and Katie......They got me straightened out....thanks so much. And Kevin is my service guy and he is wonderful also............. 

Paula Ramos's profile image
Paula Ramos 
6 years ago

Have had the same experience as Linda I too had put on bad review and they are making things right and I love the 3 gentlemen that came to my home. Mike H., Steve and Cody thank you guys for standing in the mud and water to repair my propane and to move them as well. I feel a bit safer today. Thank you guys. I am a bit drained at the moment so I may add more. 

Paula Ramos's profile image
Paula Ramos 
6 years ago

Have had the same experience as Linda I too had put on bad review and they are making things right and I love the 3 gentlemen that came to my home. Mike H., Steve and Cody thank you guys for standing in the mud and water to repair my propane and to move them as well. I feel a bit safer today. Thank you guys. I am a bit drained at the moment so I may add more. 

Shaun Vorhees's profile image
Shaun Vorhees 
6 years ago

I have been with Shipley for 20 years and have had various problems over the years, but the biggest problem I have is their budget program, I don’t know who figures this out but it’s bad. This months bill said I owe 1100 when I only owe 400, and I have discussed this with them the past three months and nothing changes, so they call me five times a day to tell me I’m late when I’m not. No longer a Shipley customer. 

Business response:

Hi Shaun - thanks for your review. We're sorry that our budget program has been so frustrating. Would you be willing to give us a chance to make it right? We're going to get your information over to our Customer Care team and will have someone contact you directly. 

Frequently asked questions about Shipley Energy Company

How is Shipley Energy Company rated?

Shipley Energy Company has a 2.7 star rating with 211 reviews. 

When is Shipley Energy Company open?

Shipley Energy Company is open now. It will close at 5:00 p.m.  

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