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Sheraton On the Falls Hotel

3.8

About this business

Location details

5875 Falls Ave, Niagara Falls, ON, L2G 3K7, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,907 reviews
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Rasaki Oseni's profile image
Rasaki Oseni 
2 days ago

Awesome Family Experience!"The staff from check-in to check-out were incredibly courteous. Our room was cozy with a great view, housekeeping was fantastic, and the location is perfect—right next to the falls, attractions, and the water park. Highly recommend!" 

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Austin Hman 
2 days ago

I read a ton of reviews before my trip, contemplating this hotel vs one of the Marriotts above Horseshoe Falls, hoping for the best view of the falls and fireworks. Unfortunately, it's a bit of a gamble for this hotel. I booked a high floor superior falls view room months in advance and was "upgraded" as a Platinum member and this was my view. We couldn't see much from most of the room, but it was a great view when we stood up close to the window. The hotel curves so being further down the hall towards the falls can make a b... read more

T Z's profile image
T Z 
2 days ago
Melanie Russell's profile image
Melanie Russell 
2 days ago

Location is fantastic! Rooms were clean, beds comfortable. Not pleased with surprise fees. Checked out and was told my credit card was only being charged for 3 days of parking at $50 per night. Was charged $380. Called and was told resort fees and they tried to charge us for 2 extra occupants blaming the booking website. They said they'd adjust it to $201 but was still charged over $300. I also asked multiple times for a bill but was never provided a copy Would recommend otherwise. View from room 260. 

Janice Lim's profile image
Janice Lim 
2 days ago

My family and I stayed at Sheraton Fallsview Hotel during our trip to Niagara Falls, and unfortunately this stay turned into one of the most upsetting hotel experiences we have ever had. On the day we arrived, the weather was extremely hot, so as soon as we received our room, we wanted to take showers and freshen up. However, the bathtub was unbelievably slippery. It was not just a little slippery — it was dangerously slippery. I slipped while showering and immediately thought something was wrong with the bathtub surface. At... read more

Frequently asked questions about Sheraton On the Falls Hotel

How is Sheraton On the Falls Hotel rated?

Sheraton On the Falls Hotel has a 3.8 star rating with 1,907 reviews. 

When is Sheraton On the Falls Hotel open?

Sheraton On the Falls Hotel is closed now. It will open tomorrow at 9:00 a.m. 

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