Sheetz Inc

Victoria C 

on BBB

a year ago

My younger brother, ****, recently turned 21 at the beginning of August and attempted to buy a 12 pack of Twisted Tea at Sheetz in ******** (across from Dunkin and the bank) last night, Saturday August 12. The current employee (female, older, skinny, short) said his license was fake, bent it in half (defacing the license and making it unusable) and told him he was on tobacco and alcohol ban at this Sheetz. His license is real as he has never had a fake ID. In fact, he bought alcohol from there a few days prior. If he is bann... read more

Marcella H 

on BBB

a year ago

Yesterday on 6/28 at approximately 6:55pm, I was driving through the Fort Pitt Tunnels onto the ****************. I was behind a Sheetz gas truck operated by *************, whoever Sheetz contracts out to do their fuel transport in **. The truck driver was attempting to get over in order to connect to Route 28. There was not really that many cars around, which is pretty nice when trying to merge 5 different times in **********. At any rate, instead of doing his due diligence, this particular driver decided to cut across 3 la... read more

Gert M 

on BBB

a year ago

I'm giving 5 stars just for the good laughs I got reading this stuff. Holy first world problems. I had to wait to long. My food is cold. They don't wanna hire my Crack addicted friend. Lol ?? seriously this s*** is great. 

Chantela H 

on BBB

a year ago

I think they r not customer friendly an do not care if the customer leaves in a bad mood an that's not right at all....these people that work here has the worst additudes an it's not right 

Sierra S 

on BBB

2 years ago

Today 3/27/2023 I was here at the Rochester Sheetz store number #*** with my special needs clients. While waiting on them to finish using the restroom I placed a mobile order to cut down on waiting time during the lunch rush. While waiting in the cafe area I go to the mobile ordering site and noticed that my drink with my order was ready so I go and get it. Im a type 2 diabetic and my blood sugar was 67 l during this time so naturally I go and get it in order to get my blood sugar level elevated. As Im walking away my name g... read more

Ann C 

on BBB

2 years ago

I wouldn't even give them one star. Horrible human beings own this business. I live in ********, **. Sheetz is building one of its truck stops on the edge of a middle-class neighborhood near me. Our part of town has tried to keep them from building in our small neighborhood shopping center, taking over most of the parking lot. We've had no success. Everything they are doing is "legal". BUT since this location is very busy and a half of a block from individually-owned homes, we wanted a traffic study done. The ***************... read more

Tiffany P 

on BBB

2 years ago

Be careful when you order a Sheetz subscription. They unknowingly cancel your subscription and do not pay back the days owed. It also takes 30 plus minutes just to get through to customer service. I do not recommend ********************** nor recommend buying any of their subscriptions. 

Delia J. 

on BBB

2 years ago

Waiting in drive thru now for 1hr 45 min. Not good! 

Harry S. 

on BBB

2 years ago

**One star because zero stars isn’t an option** Went out of my way to buy soft serve ice cream and it was filled with pieces of rubber the size of shredded cheese, when I took it back and rudely interrupted casual convo between workers leaning around they laughed and said “thanks”. No effort was made to make it right after they watched me throw it away. Bottom line, if you buy something and find it’s not edible forget any expectation you had of getting what you paid for. Depending on the response from sheetz customer service... read more