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Trade Partners Only by Appointment
2735 Cheshire Ln N Suite B, Minneapolis, MN, 55447, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 5:00 p.m. | |
Tue | 9:30 a.m. to 5:00 p.m. | |
Wed | 9:30 a.m. to 5:00 p.m. | |
Thu | 9:30 a.m. to 5:00 p.m. | |
Fri | 9:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Unfortunately, we were quite unhappy with our flooring experience during our kitchen remodel. the installers did not show up or had an excuse to not install the flooring multiplie times, then when they finally did try to install it the flooring we picked out (over a month later!) it ended up being defective. we ordered another batch from a different lot and it had the same issue. we finally ended up going with a "backup" option just to get the floor done... and I don't like it. :( the new option (LVP) has a consistent patter... read more
Business response:
Hello Jill, we are sorry that you felt you had a poor experience with your flooring however the way you have portrayed the situation is not an accurate representation of the events that occurred with responsibility to Shaughnessy. If you would like to discuss this further we would be happy to. Please PM us if this of interest. We hope you have a great new year.
I think the number one thing we could say about Shaughnessy is that their installers were just awesome. They were super friendly and we completely trusted their judgement. Our entire project went smoothly with no surprises. Thanks team!
Shaughnessy installed our hardwood floors this year. We directly with Phil Boxwell and Steve Tank from the service department, who went above and beyond, following up with us multiple times. We highly recommend their company!
The entire project ran smooth from start to finish. Our rep, Phil Boxwell was great to work with. He listened to what we wanted and showed us the options that were available. Our installer, Troy Howell was very professional and arrived right on time. He was was top notch! Sadly, my dog made some scratches on my brand new floors within a few hours of the install. I messaged Phil and told him what had happened. He sent Steve Tank from their service department out to see if the scratches could be fixed. Steve did an amazing job... read more
Great experience working with Phil Boxwell and Steve Tank at Shaughnessy Flooring. Carpet looks and feels great. Guys were professional, timely and great pricing.
I highly recommend Alex Waldron at Shaughnessy Flooring for any tile installation needs. I have worked with him on several projects, including entire bathroom remodels, and the quality of his work is impeccable. He has excellent suggestions and is extremely skilled and knowledgeable in his craft. Alex communicates well, and is very reliable. I have actually planned entire projects around his availability. As a Contracting & Design Consultant, I really appreciate working with contractors with whom I can depend.
The worst place I have ever done business with...Very poor customer service and horrible craftsmanship!
Shaughnessy Flooring has a 4.6 star rating with 39 reviews.
Shaughnessy Flooring is closed now. It will open at 9:30 a.m.
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