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Shane's Rib Shack

4.6

About this business

Location details

1221 Caroline St, Ste 100, Atlanta, GA, 30307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.659 reviews
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Jacob Schroeder's profile image
Jacob Schroeder 
5 years ago

Y’all need to put more love in it again. Last 5 times I’ve been there this is what my side of fries look. Let alone I ordered lemon pepper on them as well and y’all didn’t... this location is loosing me... 

Business response:

Hey Jacob, thank you so much for reaching out to us! Please know this is not our standard and we are very thankful for your feedback. We would love to have our manager reach out to you and make this right. If you could private message us, so we can get contact information! Thank you 

Karen Nicholson's profile image
Karen Nicholson 
recommend  Recommended
5 years ago

Great food & service with large portions. Will be back. Had combo meals - 3 ribs, potato salad, baked beans, pulled pork with toast. 

Chris Arnold's profile image
Chris Arnold 
recommend  Recommended
5 years ago

always delicious and generous portions 

Laurie Jones's profile image
Laurie Jones 
5 years ago

Worse Shane’s location there is!! We LOVE Shane’s but will not be back to this one. 

Rachael Cooper's profile image
Rachael Cooper 
5 years ago

So ordered from door dash TWICE for a loaded baked potato. Never once did they inform me that they were ‘Out of potatoes’ but also informed me that ‘it’s not our problem it’s door dash’ & then hung up. I will be calling a manager tomorrow. Absolutely ridiculous. 

Business response:

I’m so sorry you had a bad experience and would like to discuss what happened. Please call the restaurant at your convenience and ask for the owner. Again, sorry for the disappointment and I look forward to hearing from you. 

Ruth H. Jones's profile image
Ruth H. Jones 
recommend  Recommended
5 years ago

Great food, great service every time! 

Crystal Mclemore's profile image
Crystal Mclemore 
5 years ago

Tried Shane’s for the first time yesterday. The meat was so dry, like it had been sitting out all day. Only thing worth eating was the peach cobbler. 

Elizabeth Sills's profile image
Elizabeth Sills 
recommend  Recommended
5 years ago

My mother and I went there after I got off work yesterday. The food there was delicious. 

James Ward's profile image
James Ward 
recommend  Recommended
5 years ago

great food very clean out of 4 stars I give it a 5. Carlos assisted us he was great with a great attitude and a lot of fun. 

Frequently asked questions about Shane's Rib Shack

How is Shane's Rib Shack rated?

Shane's Rib Shack has a 4.6 star rating with 59 reviews. 

When is Shane's Rib Shack open?

Shane's Rib Shack is closed now. It will open on Monday at 9:00 a.m. 

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