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Shadow Creek Apartments & Townhomes

3.7

About this business

Location details

7500 Pinemont Dr, Houston, TX, 77040, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.7479 reviews
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Shakira D.'s profile image
Shakira D. 
5 years ago

AWESOME APARTMENT I am in love with my unit, very organized , with granite and backsplash and best of all, ALL FLOORING! I recommend these apartments, My sister moved in first and when I saw the night security I had to apply. The staff really take cares of your needs on time. 

allia m.'s profile image
allia m. 
5 years ago

Excellent Units Since I moved here the office staff and maintenance have showed me a great customer service, I am very happy with my decision of renewing my contract, fully recommend these apartments. Don't pay attention to negative reviews. stop by for a look and you'll see how nice these are. 

Emilio G.'s profile image
Emilio G. 
5 years ago

BEST EXPERIENCE This is my first time I can truly say I'm beyond happy with my apartment choice. They have taken care of me to the fullest and provided the best customer service anyone can ask for. Excellent office and maintenance staff, keep up the good work ! 

Jennifer G.'s profile image
Jennifer G. 
5 years ago

Best Customer Service EXCELLENT EXPERIENCE. ! Awesome customer service from the staff, I felt very welcome since day one. I love living here. I extremely recommend. 

Business response:

Thank you for your positive feedback! We are happy to bring top quality service and living to all our tenants! Please let us know if there is any more we can do to improve your stay with us. Thank you so much. 

Mercades L.'s profile image
Mercades L. 
6 years ago

Horrible service I’ve Been in the apartment for 3 years now and it’s horrible. I work most nights and with family when I’m off so I’m rarely home but when i am the trash is coming out of the trash cans over flowing into the streets. I’ve asked management to fix the tub because i have small children who can’t enjoy a bath because it needs to be resurfaced. A slight wind knocks the power out for hours at a time (i have toddlers so that’s not cool) and the laundry facilities barely work. Out of the 6 washers and dryers only 2 a... read more

Taj T.'s profile image
Taj T. 
8 years ago

How do this property Have 4 stars?! Only 3 reviews 2 being Poor!! SCAM ALERT!!! Never any hot water, trash is always overflowing, no visitor parking, maintenance takes forever to fix one thing. Management has attitudes, Seven days at a time with no hot water, no real vent over stoves. Gates always broken front and back. My mom had black mold in her unit with asthma and they still haven't resolved her issues. Tell me how do they have 4 stars when they are getting terrible reviews?!? Because they are scammers!!!! 

Business response:

Please come in and visit with us personally. We want to help but need your help in doing so. We look forward to seeing you in the coming days. We thank you in advance. 

David H.'s profile image
David H. 
9 years ago

Worst Apartment Ever This, by far, is the worst apartment complex in Houston. It's run-down. It's dirty. Don't even think about getting a deposit back, no matter how much you clean. They actually locked me out of my apartment and started remodeling before my lease was up, then charged me $150 for cleaning! I wouldn't recommend this place to anyone. The staff is horrible! They don't respond in a timely fashion or are just plain rude. Save your money. Look elsewhere. I didn't even mention the loud 3 A.M. neighbors, stolen vehi... read more

Business response:

Thank you so much for taking the time to review Shadow Creek. Please stop by the office and meet with Monica to discuss your concerns. 

Gary F.'s profile image
Gary F. 
10 years ago

Shadow Creek apt.615 Close to my; wooden-floors & new ice-box &dishwasher 

An Apartments.com Renter's profile image
An Apartments.com Renter 
11 years ago

awful , awful, awful Please , do not live here. I'm warning you. I have lived here less than a month and already complained more than 20 times!! The place is dirty . roaches everywhere . there are roaches in the light fixtures and even in the vent above the stove! Not only that but the roof leaks!! I live in a town home and somehow both the floors have leaks. The floors creak and are floorboards are loose. None of the cabinet's close properly and when we moved in the sink leaked as well as both toilets and all faucets!! Not ... read more

Frequently asked questions about Shadow Creek Apartments & Townhomes

How is Shadow Creek Apartments & Townhomes rated?

Shadow Creek Apartments & Townhomes has a 3.7 star rating with 479 reviews. 

When is Shadow Creek Apartments & Townhomes open?

Shadow Creek Apartments & Townhomes is closed now. It will open tomorrow at 8:30 a.m. 

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