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We proudly offer a wide selection of unique floor plans with one, two, and three bedroom apartments for rent. Unwind on your personal balcony or patio or rejuvenate in the Roman tub or shower in your new bathroom with cultured marble counters and master bath double sinks. Bask in all of the quality enhancements at your disposal, including hardwood floors, pear wood veneer cabinetry, built-in computer desks, and vaulted ceilings. There is something for everyone at Shade at Desert Ridge Apartments, including your pets, so brin... read more
21150 N Tatum Blvd, Phoenix, AZ, 85050, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
KnightVest ruined it I moved into Shade in 2019 and had a great relationship with all the staff - especially management. I talked to my neighbors frequently and we all enjoyed the property. When knightvest took over, we all noticed how management did not seem to value good kind communication. Gates were mismanaged (codes not secure + cards stopped working), lights started being installed (terrible blue non-relaxing). Staff was quitting. Online accounts were bungled. Lots of ineptitude. One day I heard someone out on my balco... read more
Honestly, yikes! We have lived here for a year now, and it had been fine. A new management company just took over and now it's gotten scary in a way I honestly thought was something only seen in tv dramas. Now we have suddenly been charged for all kinds of things. For example, a garage opener with a dead battery cost me $51 to replace as a "damaged" garage opener. Another example, and this one really scares me... they gave 2 days notice that they were entering the apartment to install new electronic door locks and air condit... read more
On the plus side, the Shade Apartments are in a good location and are fairly well maintained. I’ve lived here for over 2 ½ years and have been fairly satisfied with the apartment itself. The windows are paper thin and the perimeter locks must have been purchased at a rock-bottom price, but those items were less critical for me. The reason for me giving a low rating has mostly to do with the way that management bills people, and all of the fees that they throw out. First, they have a “valet trash” service for which they charg... read more
On the plus side, the Shade Apartments are in a good location and are fairly well maintained. I’ve lived here for over 2 ½ years and have been fairly satisfied with the apartment itself. The windows are paper thin and the perimeter locks must have been purchased at a rock-bottom price, but those items were less critical for me. The reason for me giving a low rating has mostly to do with the way that management bills people, and all of the fees that they throw out. First, they have a “valet trash” service for which they charg... read more
This is by far the most incompetent, unprofessional, and dishonest property management / ownership I’ve ever encountered. My garage was constantly blocked by other vehicles parked in front of it. The staff lied to me over and over again about what they were doing to combat the issue (I wasn’t the only one impacted by this). The lease states they tow for unauthorized parking, yet they refused to tow. They also kept my security deposit and tried to charge a bunch of additional fees not disclosed on the lease after moving out. ... read more
Business response:
Mary Ann Bowles, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I would like to have the opportunity to discuss this further and come to a positive resolution together. Our office number is 480.513.1797. I look forward to talking with you! Sondra Alm
rude office staff was involved in an accident on Hayden pulled into the parking lot near office got out of the car bending over to check on my back touched my shoes then walked over to lean on wall to get some shade 108° probably then an office staff came out accusing me of looking in the car I was near and why I was leaning on it when I was never more then 4 ft from car at all times then he proceeded to check the vehicle making sure I didn't do anything to it RIDICULOUS MAYBE COME OUT ASKING IF EVERYONE INVOLVED WAS OK ? MA... read more
my friends had an accident today in front of your apartment complex instead of your on-site staff being compassionate and caring they came out and treated them with suspicion!!! I would not recommend a staff like that I do believe it's something that you should look into!! Just Awful!!!
Shade at Desert Ridge is a wonderful community to live in. I feel safe and very welcomed in this apartment complex! Firstly, the maintenance team does an outstanding job of quickly resolving maintenance requests within 24 hours. The maintenance team goes above and beyond to ensure that I feel comfortable in my apartment and in the complex. There have been several instances where I asked the maintenance team to hang up some photos for me or to install curtains and other items. The maintenance team did all of these things for ... read more
Business response:
Hi Jessica Babani, thank you so much for your positive comments about Shade at Desert Ridge! We strive to deliver impeccable customer service and a community you are proud to call home! Thank you again for taking the time to post such a fabulous review! We appreciate YOU! Sondra Alm
Shade at Desert Ridge Apartments has a 3.9 star rating with 296 reviews.
Shade at Desert Ridge Apartments is closed now. It will open at 9:00 a.m.
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