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Sewell INFINITI of North Houston

4.5

About this business

North Houston Infiniti is an automobile dealership that specializes in the sales of new and pre-owned vehicles. It sells coupes, sedans, trucks, convertibles, hatchbacks and sport utility vehicles. The dealership s Infiniti models include the EX 35, FX 35, FX 50, G35 Sedan, G37 Coupe, M35 and M45. The dealership operates a parts department that features diagnostic and repair equipment. It employs certified technicians who inspect spark plugs, wires, fuel systems, engines, brake pads, rotors, drums, filters and transmission c... read more

Location details

17825 North Fwy, Houston, TX, 77090, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 7:30 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,374 reviews
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MA RK US's profile image
MA RK US 
5 years ago

I have had all services performed on my car at this service center until today. The Assistant Service Manager kicked me out and asked me to leave the premises. My warranty has been covering on going issues with my vehicle. Once my vehicle needed extensive services Sewell Service decides they do not want to work on my vehicle. The warranty company has stated they would cover these services. I have never been treated so low. I have previously purchased a vehicle from Sewell in Dallas. Customer service was completely out of the... read more

Business response:

Thank you for sharing your frustrations with us, MA RK US. We value all feedback at Sewell, and your satisfaction is our highest priority. I would welcome the opportunity to discuss this experience with you and gain additional feedback. Please call me at 281-569-3154 or email me at mdelgreco@sewell.com. Thank you again, and I look forward to speaking with you. Sincerely, Michael DelGreco Service Director Sewell Infiniti of North Houston 

Lola Smith's profile image
Lola Smith 
recommend  Recommended
5 years ago

they're polite. they check on you while you wait for your vehicle, and provide updates. 

Business response:

Thank you, Ms. Smith, for sharing your experience. We thank you for being a Sewell customer, and we look forward to serving you again. 

Belma Garcia Vasquez's profile image
Belma Garcia Vasquez 
recommend  Recommended
5 years ago

Had a great experience purchasing my dream car through Sewell Infinity! My sales man James Kelly was very helpful even after I purchased my vehicle. Highly recommend them! 

Abbey Touchette's profile image
Abbey Touchette 
recommend  Recommended
5 years ago

Just got a great deal on my 2012 Chevy Tahoe. Harrison was great! From the moment I called, until I signed on the dotted line. Answered every question and even set the radio to KSBJ, the only station I listen to after he took it through the wash. 

Sarah Beth's profile image
Sarah Beth 
recommend  Recommended
5 years ago

I didn’t buy an Infiniti unfortunately but I was able to find the van of my dreams here and Michael was able to make it happen. I know it can be hard to like a car dealer but he made everything really easy and was super patient and nice AND he was the only dealer (and dealership) we met with that wore a freaking mask!!! Thank you so much Michael for making this “soccer mom” dreams come true! 

Kelly Kleinkort's profile image
Kelly Kleinkort 
recommend  Recommended
5 years ago

Darrel was wonderful to work with. Best car buying experience I've had in my life. Honest, easy, forth coming, no gimmicks and great customer care. 5 out of 5 stars! 

Coof Sholes's profile image
Coof Sholes 
recommend  Recommended
5 years ago

Great staff and amazing perks 

Leone Ervin Clark's profile image
Leone Ervin Clark 
recommend  Recommended
5 years ago

Not only did they deliver on a beautiful vehicle and an excellent deal on finance, but they went above and beyond. I work at a high school and the Sewell team included a surprise of 3 backpacks with supplies and Amazon Fire tablets for some of my students. Wow! I was so humbled by their thoughtfulness! Thanks Shelby, Matt, & Will! 

Katie Wilkinson Paulsen's profile image
Katie Wilkinson Paulsen 
recommend  Recommended
5 years ago

Thank you Sewell Infiniti for an amazing buying experience! I especially want to thank Darby, Tanner, and Steven in sales who worked so hard to find me the car that fit my needs-they were extremely communicative and patient! Also thank you to Michael in Finance who got the paperwork part wrapped up extremely quick and explained everything perfect! I am beyond thrilled with my QX60! This is the nicest and most professional car dealership I’ve ever dealt with-I will be a customer for life! 

Frequently asked questions about Sewell INFINITI of North Houston

How is Sewell INFINITI of North Houston rated?

Sewell INFINITI of North Houston has a 4.5 star rating with 1,374 reviews. 

When is Sewell INFINITI of North Houston open?

Sewell INFINITI of North Houston is closed now. It will open at 8:00 a.m. 

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