SERVPRO of Tustin and SERVPRO of Orange / Villa Park

Anonymous 

on Google

a year ago

Please do not use this company! This company has ruined our home and when we brought this to their attention, they told us to go pound sand and that they are not at fault. If you use this company, PLEASE make sure you take photos before, during and after SERVPRO is doing their work. It could save you thousands of dollars later and help you in court. Sadly, our home had water leak and SERVPRO was certified with our insurance. It was highly recommend we go with the insurance certified companies, so we did. When SERVPRO came on... read more

Ryan Henderson 

on Google

a year ago

Please do not use this company! This company has ruined our home and when we brought this to their attention, they told us to go pound sand and that they are not at fault. If you use this company, PLEASE make sure you take photos before, during and after SERVPRO is doing their work. It could save you thousands of dollars later and help you in court. Sadly, our home had water leak and SERVPRO was certified with our insurance. It was highly recommend we go with the insurance certified companies, so we did. When SERVPRO came on... read more

Lily Garcia 

on Google

a year ago

Julian Argueta and Juan D Ramirez did a great job with the water damage at my home. They were very professional, thanks Servpro. 

Olga Sharum 

on Google

a year ago

Julio ' s crew were non commicative they packed my stuff without telling me . Failed to cover some of .my things.The girl that came acted rude and pretended not to know spanish.She also took my broom , which I'm still waiting on a 30 dll broom replacement.They acknowled she took it and I was told i would get replacement , but a week later I still have nothing. Would never recommend .I still don't know what else they took because the stuff they packed are still in boxes... 

Thom Hoge 

on Google

3 years ago

I had a customer in the Orange area. We called out Servpro of Tustin & Orange, Villa Park and they did such a great job. I think it is important to take care of customers especially when they are already disadvantaged. This customer was an older couple and I was so thankful that I call this Servpro office. They know what true customer service really is. The customer called me in tears, explaining that every person was so kind and considerate. The technicians were respectful. Each day they arrived on time and then asked if th... read more