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Service Wizard Heating & Air Conditioning
- Austin, TX
About this business
Call Service Wizard for 50 years of great service
Location details
13702 Thermal Dr, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Evan Frame did a remarkably thorough job of fixing the problem with my AC/Heater unit! Courteous, careful technician, and a great detective at figuring out the mystery of why there was no power to my thermostat!! ( A “P” trap had not been installed on the drain line. When water built up in the line, a sensor/safety switch turned off the power to the thermostat!”)
I highly recommend Service Wizard for AC check up services. Our tech Drew was wonderful. We had requested a check up and he did a very thorough job. He did not try to upsell me on anything or create concern where there was none. I brought to his attention that a technician in the past mentioned a problem with our capacitor. He checked it and confirmed that everything was fine with it, missing an opportunity to try to make some money off me. He was honest, worked quickly and was a pleasure to work with. Thanks to Drew’s prof... read more
Service Wizard has been an amazing company for our family for many years now. They have a highly skilled staff that always have friendly attitudes and spend the time to explain any issues or concerns. In particular I want to say what a great job Andrew is doing! He's been to our home a couple of times and I appreciate his thoroughness and patience while I ask questions to fully understand what is going on with my system. Thank you, Andrew!!
I have always received excellent service from Service Wizard, and Justin kept up the high standards at my semiannual check today. He called beforehand to let me know he was on his way, was punctual, polite, and professional. He checked on a specific issue I was concerned about and sent a thorough report once he finished. He gave me a good suggestion about replacement filters for my AC unit, which I really appreciated. I’ve worked with Service Wizard for a number of years, and I have NEVER had a negative experience. Ever... read more
They didn't seal half of the evap coil casing so mold kept growing in there. Tried to charge me $560 for over the counter mold spray. Original install was not done correctly and unit wasn't functioning well. Had to call them back. They're responsive, but not the attention to detail I'd expect from a $17,000 purchase from a customer support and install perspective.
Frequently asked questions about Service Wizard Heating & Air Conditioning
How is Service Wizard Heating & Air Conditioning rated?
Service Wizard Heating & Air Conditioning has a 4.9 star rating with 1,927 reviews.
When is Service Wizard Heating & Air Conditioning open?
Service Wizard Heating & Air Conditioning is closed now. It will open tomorrow at 7:30 a.m.
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