SERRA Chevrolet Service

ASeng9706 

on Citysearch

16 years ago

A Very Good Experience‎‎ – We drove to this dealership from Murfreesboro because their on-line selection looked superior to anything else out there. In our case, we were looking for a pre-owned Silverado Ext 4WD in excellent shape with low miles. We were not disappointed. They had a solid selection. And the customer service was outstanding! Our pre-visit telephone communications were great in terms of information and follow-through. When we arrived our Salesperson, Shane Turner, showed us not only the cars on-line we were in... read more

VGannaway 

on Citysearch

16 years ago

I would recommend Tom Bannen to anyone who wants a Chevy – Mr. Armstrong was very friendly and took a lot of time helping me purchase my first car. Mr. Young was really good at explaining all the detalis of my financing and warranty options. I love my car and appreciate everyones assistance. I would recommend this dealership to anyone who wants to own a Chevrolet or wants to learn more about them. 

MEGatlin 

on Citysearch

16 years ago

Courteous, Knowledgeable, Experienced sales person Ken Hayes – I have bought 2 Chevrolet's in the last 8 months at this dealership from the same courteous, knowledgeable, experienced and top-notch professional salesman...Ken Hayes. This is my 6th GM product and my 4th dealership...they are by far and away the best of the 4 dealers...My wife and I drove 3 hours each way to purchase from them. We heard about them from a friend in Memphis. Called to see about replacing our 4WD Silverado with 110,000 miles on it. First spoke to ... read more

peggyb 

on Citysearch

17 years ago

Don't Trust These People! – On March 28 my husband and I purchased a 2009 Chevy Malibu. We were happy with the sale except the vehicle had only one key fob. This is used to unlock the doors, truck, set alarm, etc... Knowing that two of us would be sharing the car we informed Shane Turner (our salesman) that we would require two key fobs. He assured me he would just find us one and there was no reason to put it in writing. He claimed that vehicles came in all the time and he could program one and it would be cheaper for him a... read more

bluff 

on Citysearch

18 years ago

Good people skills – My experience when trying to buy what I wanted, from Tom Bannen was that I wanted a Chevy Equiox and got a chevy Impala, probably for the same monthly note. My salesman told me one thing ann the finance guy told me another. I really needed my note a little bit lower to be comfortable in my budget. Of course I probably bit off more than I could chew and will struggle to make it. I wanted a sunroof couldnt get that either. Really wante a Equinox bad with sunroof. Over all I think they are out to make money... read more