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SERRA Chevrolet Service

4.0

About this business

At Serra Chevrolet Buick GMC of Nashville, experience the Serra difference by shopping and servicing at Davidson County's premier GM dealership. Serra holds a strong reputation for customer service and a family-like atmosphere. We have the largest inventory of Chevrolet, Buick, and GMC models in the state of Tennessee. Visit our website for one-stop online shopping. Browse our inventory, apply for financing, schedule service, even chat with a sales specialist. Then stop by the dealership today for a test drive. 

Location details

2340 Gallatin Pike N, 2340 Gallatin Pike N, Nashville, TN, 37115, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.0170 reviews
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Marie W.'s profile image
Marie W. 
13 years ago

The customer service was great. I was completely satisfied with the help I got from Jeff Boyd. I for sure will be back again. 

pam m.'s profile image
13 years ago

We was at Tom Bannen service center last week,you guys are die hards!!! Jeff Boyd was my advisor,he was GREAT!! took care of our vehicle under the extreme heat,I don't see how he does it,but I know I WILL be buying my next vehicle here.. Jeff you rock!! Thanks for getting us in without an appointment. Thanks again, Pam 

Pam D.'s profile image
13 years ago

I recently had to get a recall completed on my vehicle. Greg McNeil assisted me with this recall and was extremely helpful. I did not have a lot of time to wait and Mr. McNeil made sure I was able to get out on time. Thank You! 

Amanda A.'s profile image
Amanda A. 
13 years ago

I recently used the service department at Tom Bannen and have been very pleased with the knowledge and level of serivce received from Greg McNeil. Thanks so much for all of your hard work and kindness. 

Zack R.'s profile image
13 years ago

GREAT SERVICE! My service guy ( I believe "Greg") was wonderful and very helpful. I needed my truck by the weekend for a trip and, I fully expected to be hosed by a dealership, but my truck was towed there anyway by local wrecker service ( lady tow driver - go figure!). Said I needed a fuel pump ( which I figured) and it was $650.00, which sounds bad but priced it elsewhere and found that they were not only cheaper than another dealer, but also cheaper than Pep Boys! Pep Boys wanted $876.00 and the other dealer wanted over $... read more

Karen P.'s profile image
Karen P. 
13 years ago

I had the worst experience that I have ever had in my life at the Service Department!! I will never do business with this Dealership again!! I would have also given no stars if that was an option. Not only did they not fix my car, which is brand new!! They broke it even worse than before, and didn't bother to tell me!! I had to discover it when I picked up my car!! Then when asked the Service Advisor, he was like "Oh, yes... well we had to order parts" THEN he turned his back on me while I was still standing there!! I have n... read more

Jennifer P.'s profile image
Jennifer P. 
13 years ago

LIARS, OVERPRICED JUNK BE CAREFUL – The worst ecperience ever, told i could only buy one certain car with a really high down payment and interest rate. Contacted finance company and everything that was told to me by my sales person was a lie. Now they done got paid by the finance company they could care less whether i am happy. Hate the vehicle, its junk, and they want help me out in any way. Do ur research, and look elsewhere to buy a car. I do not recommend going to TOM BANNEN CHEVY, THEY ARE ONLY WORRIED ABOUT THEMSELVES ... read more

bryan b's profile image
13 years ago

Carl McNickle &Greg the service writer very helpful. – I had a issue with the service dept. but Carl went way out of his way to make things right. Also Greg in service is great. I would recommend them for any auto repair. 

johnh57's profile image
15 years ago

Great Service from Jeff Boyd – I always buy my cars from a General Motors dealership, and my experience has been that customer service was not high on the priority list with most GM dealers, but Tom Bannen Chevy has taken service and customer satisfaction to a new level. The one constant is always dealing with Jeff Boyd. He takes the time to explain everything to you, and makes sure that the job is always done right. He will also make sure you are not inconvenienced by getting you a courtesy ride to work or providing a loane... read more

Frequently asked questions about SERRA Chevrolet Service

How is SERRA Chevrolet Service rated?

SERRA Chevrolet Service has a 4 star rating with 170 reviews. 

When is SERRA Chevrolet Service open?

SERRA Chevrolet Service is closed now. It will open tomorrow at 7:00 a.m. 

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