SERRA Chevrolet Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

SERRA Chevrolet Service

4.0

About this business

At Serra Chevrolet Buick GMC of Nashville, experience the Serra difference by shopping and servicing at Davidson County's premier GM dealership. Serra holds a strong reputation for customer service and a family-like atmosphere. We have the largest inventory of Chevrolet, Buick, and GMC models in the state of Tennessee. Visit our website for one-stop online shopping. Browse our inventory, apply for financing, schedule service, even chat with a sales specialist. Then stop by the dealership today for a test drive. 

Location details

2340 Gallatin Pike N, 2340 Gallatin Pike N, Nashville, TN, 37115, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.0170 reviews
Select a rating
Nicholas C.'s profile image
Nicholas C. 
9 years ago

The Serra Chevrolet in Madison, TN. does not take care of their customers. The Service Department lies to their customers and does not honor Chevrolet warranties. Tom Bannen Chevrolet was a much better dealership to deal with. Save your time and money and purchase a vehicle from someone else. I won't buy another vehicle from these loan sharks. 

c l lee's profile image
11 years ago

This is horrible auto repair shop. They are dishonest and rude. Damaged my car that was being repaired and didn't own up to it ,and in fact accused me of bringing it in that way. No, I don't think I had to climb across the passenger side to exist my car when I brought it in. They also tore the leather on my handle and said it was already there. Do not choose this place! 

Wassim S.'s profile image
Wassim S. 
12 years ago

TERRIBLE SERVICE! DO NOT LEAVE ANYTHING THERE...OR ELSE IT WILL BE STOLEN AND THEY WILL NOT BE RESPONSIBLE FOR IT!! I LEFT MY WHEELS TO BE REPLACED. AFTER MY CAR WAS FIXED I CAME BACK A FEW DAYS LATER TO PICK UP MY WHEELS AND THE WHEELS WERE GONE!! DO NOT TRUST THESE GUYS WITH ANYTHING. PAY A LITTLE BIT EXTRA AND GET A BODY SHOP THAT WILL DO BETTER AND TAKE CARE OF YOU BETTER. THEY HAVE SURVEILLANCE AND IT WAS JUST CONVENIENTLY NOT ON TAPE!! HOW DOES THAT HAPPEN? THEY DID NOT PAY ME FOR WHEELS AND JUST SAID WE ARE SORRY...TH... read more

Patty D.'s profile image
Patty D. 
13 years ago

I have bougtht 5 vehicles from Tom Bannen and had each one serviced there.. Ed Zehnder, Svc Mgr has been the greatest help. He has taken the time on more than one occassion to go over the issues and explain what to expect. I would recommend their service dept to anyone as I can't say enough about the great service I have received. 

robert g.'s profile image
robert g. 
13 years ago

Went to Tom Bannen the Monday before July 4th,Jeff Boyd was my service guy,he got me right in and kept me informed about my repairs. Jeff is who I recommend anyone to,he keeps you up to speed and even brought me a ice cold water for the ride home.Great service! Thanks Tom Bannen for having someone like Jeff to help people! I WILL be back! 

mike w.'s profile image
13 years ago

Usually don't write comments, but got a lotta help from these guys. Traveling through and been to 6 dealers across USA with truck problems, spent tons trying to fix it. These guys (JEFF and ED) not only got it fixed, but got help from GM! My $8000.00 tab only cost me $1000.00 - they got GM to pay the rest! I live in Mich, but these guy are tops - they are takin' care o' bisness! Thanks guys! 

Andrew J.'s profile image
Andrew J. 
13 years ago

Not from the area. I was passing thru, but the great customer service I received made me wish I was. The service guy who helped me (jeff ) was helpful and kept his great attitude in what was said to be record setting heat that week. I will surely go back when I'm in the area again. 

Eddie S.'s profile image
Eddie S. 
13 years ago

Y'all have good people working. Jeff made sure my truck was in tip top shape before I left. I was satisfied from start to finish. Y'all keep up the good work. It's good to have a site like this to tell y'all how good y'all doing. 

stacy c.'s profile image
stacy c. 
13 years ago

I brought my car in to the service department because I was having trouble with my gas tank. I loved the fact that Mr. Jeff Boyd in the service department took his time to explain to me exactly what was wrong with my car and what it would take to fix it. I have used this dealership for and long time and will continue to do so. I will also reccomend it to everyone I can. 

Frequently asked questions about SERRA Chevrolet Service

How is SERRA Chevrolet Service rated?

SERRA Chevrolet Service has a 4 star rating with 170 reviews. 

When is SERRA Chevrolet Service open?

SERRA Chevrolet Service is closed now. It will open at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com