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Serenity Hospice and Home
- Hospice
- Oregon, IL
About this business
Location details
1658 IL-2, Oregon, IL, 61061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When Our daughter was referred for hospice care they refused to help due to her level of care being too high knowing they were the ONLY hospice provider in our area. Shame on serenity for turning their backs on a child and leaving parents to care for a terminally ill child suffering from a terminal brain disease with no help or solution. This should be illegal to deny care. They want easy money and don't care if they leave you on deaths door alone literally.
Nurses are incompetent & not caring. They dropped the ball on my husband’s organ donation. They admitted their mistake. Equipment delivery is late and inconvenient. Reached out to them for the included bereavement services which they declined to provide even though they are an error for ruining the organ donation. Said they would get back to me but multiple weeks have gone by still nothing. This is a warning. Do not use their services.
Nurses are incompetent & not caring. They dripped the ball on my husband’s brain donation. This is a warning. Do not use their services.
Couldn't have picked a better place for our mom. They were so kind through absolutely everything The staff was phenomenal!!
We could not have asked for a better end of life experience. The facility is clean, welcoming and comfortable. They have literally thought of everything to make the families feel at home. There are no time restrictions on visitors of any age including pets! The staff is remarkable- very kind, caring and knowledgeable. Every community should be so lucky to have a facility like Serenity.
Frequently asked questions about Serenity Hospice and Home
How is Serenity Hospice and Home rated?
Serenity Hospice and Home has a 4.4 star rating with 19 reviews.
When is Serenity Hospice and Home open?
Serenity Hospice and Home is open now. It will close at 6:00 p.m.
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