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next to flower shop, Woolworths entrance Garden city Westfield, Shop 2073A Kessels Rd, Upper Mount Gravatt, QLD, 4122, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
I had a very bad experience . The lady who pierced mine was very rude . And the lady pierced whereever she wanted not where i wanted . I clearly told her i want to pierce on flat , that lady pierced in wrong spot and telling me some stupid excuse regarding the jewellery . I will never recommend to anyone. I was literally crying when I left the shop . That lady I don't know where she was hurrying . She dint even mark the spot with a pen and showed me. Very unprofessional . Regret doing it from there . Reply to the owner ( com... read more
they’re making sure that you’re happy with what you’re having for piercings.
I am writing to formally lodge a complaint regarding the extremely poor customer service I experienced at your store on Thursday, 21st August, 2025, at approximately 12:35 pm. Upon entering the store, I noticed one of your staff members — an overweight woman with glasses and dark brown hair — sitting on a stool, fully engaged with her mobile phone. Throughout the time I was walking around, she did not make any effort to acknowledge me, greet me, or ask if I needed assistance, which I would expect as a minimum standard of ser... read more
The staff here are really good at piercing ears. The procedure took about 30 seconds. I would definitely come to this salon again if I need to get my ears pierced.
Serendipity Accessories has a 4.8 star rating with 148 reviews.
Serendipity Accessories is closed now. It will open tomorrow at 9:00 a.m.
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