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Serendipity Accessories

4.8

About this business

Location details

next to flower shop, Woolworths entrance Garden city Westfield, Shop 2073A Kessels Rd, Upper Mount Gravatt, QLD, 4122, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.8148 reviews
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neema V's profile image
neema V 
on Google
a day ago

I had a very bad experience . The lady who pierced mine was very rude . And the lady pierced whereever she wanted not where i wanted . I clearly told her i want to pierce on flat , that lady pierced in wrong spot and telling me some stupid excuse regarding the jewellery . I will never recommend to anyone. I was literally crying when I left the shop . That lady I don't know where she was hurrying . She dint even mark the spot with a pen and showed me. Very unprofessional . Regret doing it from there . Reply to the owner ( com... read more

Loren Balderas's profile image
Loren Balderas 
on Google
2 days ago
Natalie Responso's profile image
Natalie Responso 
on Google
2 days ago

they’re making sure that you’re happy with what you’re having for piercings. 

Sarah Sarah's profile image
Sarah Sarah 
on Google
3 days ago

I am writing to formally lodge a complaint regarding the extremely poor customer service I experienced at your store on Thursday, 21st August, 2025, at approximately 12:35 pm. Upon entering the store, I noticed one of your staff members — an overweight woman with glasses and dark brown hair — sitting on a stool, fully engaged with her mobile phone. Throughout the time I was walking around, she did not make any effort to acknowledge me, greet me, or ask if I needed assistance, which I would expect as a minimum standard of ser... read more

R's profile image
R 
on Google
3 days ago

The staff here are really good at piercing ears. The procedure took about 30 seconds. I would definitely come to this salon again if I need to get my ears pierced. 

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Frequently asked questions about Serendipity Accessories

How is Serendipity Accessories rated?

Serendipity Accessories has a 4.8 star rating with 148 reviews. 

When is Serendipity Accessories open?

Serendipity Accessories is closed now. It will open tomorrow at 9:00 a.m. 

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