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SEPHORA

4.4

About this business

Location details

91-5431 Kapolei Pkwy Suite 1011, Suite 1011, Kapolei, HI, 96707, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.4135 reviews
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Raiinbowbraiin's profile image
Raiinbowbraiin 
2 months ago

8/26/25 11:50am Terrible customer service walk into the door and they just looked at me. Not even hello. Welcome in or offered to help. I had to walk up to the staff member there were two was two of them talking story completely oblivious to everybody else around them when I asked for an item they had no idea what I was talking about nor took the time. I had to explain that they sold not too long ago, I had previously bought it when I showed the location. She bypass me and was confused of what she was looking for when I aske... read more

Courtney Green's profile image
Courtney Green 
3 months ago
Alyssa Vasquez's profile image
Alyssa Vasquez 
4 months ago

Horrible Customer Service—EVERYTIME i go to this location! The customer service at this location is absolutely unacceptable. The moment I walked in, not a single employee greeted me. No one asked if I needed help—every employee seemed more interested in stocking shelves or talking with each other than actually assisting customers. I stood around in the skincare section and had to go out my way to track down an employee who acted like i was bothering her… Finally, when I went to check out, the male cashier couldn’t even say “... read more

Nancy Scheel's profile image
Nancy Scheel 
7 months ago

I love Sephora. I have been a VIP Customer for many years. The Staff is so helpful. TRENT HELPED ME WITH MY ITEMS I NEEDE TO REFILL 

DS B's profile image
DS B 
8 months ago

Very friendly and helpful staff, good variety of products 

Frequently asked questions about SEPHORA

How is SEPHORA rated?

SEPHORA has a 4.4 star rating with 135 reviews. 

When is SEPHORA open?

SEPHORA is closed now. It will open at 10:00 a.m. 

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