Secure Remote Support

Kam K. 

on Insider Pages

14 years ago

Highly recommended- It was the week before midterms and I had 3 separate assignments that I had to hand in. So while doing research I somehow got a virus. My laptop started to run slower and slower and I began to receive pop ups promising to enhance my manhood. Paranoia starts to set in when I realize I could lose all of my work and have to retake the entire term. I very quickly started looking for a repair service. I called Secure Remote Support and received some better prices that fit more into my budget. They only charged... read more

Jennifer M. 

on Insider Pages

14 years ago

Best experience in the service industry We have a desktop and a laptop. I switched my high speed internet provider to Comcast and had Joe do the wireless set up on my laptop. There were several issues beyond the "simple installation" and Joe was able to reconcile all. There has also been an ongoing problem with printing wireless from that laptop. Joe was able to resolve the issue and we, after 6 months without, can now print wirelessly. He also advised removing the current antivirus hardware we had (Norton) because it was ca... read more

Sarah C. 

on Insider Pages

14 years ago

Highly Rated and Very Happy With a family of 5, and 6 different computers in the house, we've had our share of computer problems. Over the past several years I can recall many experiences with the area computer repair shops many of them meeting expectations, but never exceeding the service standard that I look for before giving a company my repeat business. I most recently came across Secure Remote Support on a Angies list listing where they have a very positive following of customers as well as positive reviews. I hired Joe... read more

Kristine H. 

on Insider Pages

14 years ago

Good to go I contacted Secure Remote back in June to remove an infection that my daughters computer had contracted. It was a time sensitive problem as she is a college student and was going through finals at that time. They removed the virus infections and sold us virus protection service at an extra cost. Im a little dissapointed at the time it took. They originally quoted me 3 hours to clean it up, but it ended up taking 7 hours. I suppose that could be because it was done all remotely. It still cost less than taking it so... read more

Janet C. 

on Insider Pages

14 years ago

Very Happy with Secure Remote Support f you have a P.C. virus or computer problem, Secure Remote Support is the company to call. I knew I had a virus when I booted up and I kept getting a black screen. When I finally got in, I had continuous pop-ups, couldn't access Words, couldn't get to websites, my photo software was messed up but fortunately my e-mail was intact. It was bad, bad, bad news. 

Jackie W. 

on Insider Pages

14 years ago

My Heros - Last week my computer stopped working as it should so I called up iYogi. The iYogi representative that i connected remotely to told me they would notify me when the diagnosed the problem. Almost two hours passed when I called to "check up" on their progress when I was told they hadn't found the source of the issue yet. A bit frustrated I asked what they'd been doing with my computer this whole time. He replied it was waiting for another technician to look at it. Upon hearing this I decided to do some research on t... read more

Holly S. 

on Insider Pages

14 years ago

Definitely one of the best in the industry.. I am not what you consider a "computer savy" person. I can turn it on, send and receive email, and purchase to school books. About a month ago I received a call from my bank asking about some questionable purchases. I stated, "No those were not infact NOT my purchases" and was promptly sent a new card. Concerned I traced back my spending and suspected an online purchase was the source. My roommate then suggested that my pc might be infected. UGH! With limited experience I was wear... read more