Sears Outlet

4.5

Appliances
Houston, TX

About this business

Consumer Goods Appliances

Location details

11687 Westheimer Rd, Houston, TX, 77077, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 9:00 p.m.
Tue	10:00 a.m. to 9:00 p.m.
Wed	10:00 a.m. to 9:00 p.m.
Thu	10:00 a.m. to 9:00 p.m.
Fri	10:00 a.m. to 9:00 p.m.
Sat	10:00 a.m. to 9:00 p.m.
Sun	10:00 a.m. to 7:00 p.m.

4.51,672 reviews

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Devin Mchazlett

9 years ago

Great service and excellent price! I bought a clothes dryer there for 60% off

Charles Thigpen

9 years ago

To be continued Extremely disappointed in the service from a public company and most of all such a well known one. Drive a long distance to purchase a item and was told sorry by the manager that he closed all the registers and I would have to come back tomorrow, however he would do me a favor and hold it for tomorrow? It was 8:30 and the store closes at 9pm. Why would Sears not value a customer looking to make a purchase and during store hours. Why would the registers be closed during store hours? I went back the next day af... read more

David Diamond

9 years ago

I had a fantastic experience there. Everyone there was very helpful and i saved almost 60℅ on a like new LG Refrigerator and matching Gas range..I always recommend that place to my friends.

Dennis Norris

9 years ago

Poor inventory. Poor service. No wonder they are struggling. You can stand there for 15 min and not be helped. In fact, they will avoid eye contact.

Vanessa Rodriguez McEntire

9 years ago

Update***** Hannah and the Sears Outlet team read our review and took care of us. We are happy to state that with all the headaches that the Sears franchise put us through, Sears Outlet stepped up and made it right. We are grateful and appreciative to everyone that helped us resolve the nightmare. Thank you again! Do not buy a fridge from this store! I bought a fridge and it didn't last a year. When I called the home warranty people, I was told that since this location is not an actual "Sears" store that my options were limi... read more

Larry Shipley

11 years ago

Gary Gibbs

11 years ago

There is not a zero star but that is what I would give this location for customer support & willingness to right a wrong. Bought a refrigerator to be delivered. Was not delivered the day promised because the salesman at the store did not send the delivery request to the delivery company. After MANY wasted hours between my wife & myself, the store manager thought our wasted time & effort was only worth a $79 delivery charge refund!!!!!! Never stepping into a sears outlet store AGAIN!!!!!!!