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Sears Outlet
- Appliances
- Jacksonville, FL
About this business
Sears Outlet in Jacksonville, FL offers top brand home and major appliances at deep discounts and a great selection of lawn and garden products. Shop our inventory of refrigerators, dishwashers, washers, dryers, microwaves, lawn mowers, air conditioner units, and more, and save up to 70% off retail prices! Come by and get to know us!
Location details
11111 San Jose Blvd, Ste 1, Jacksonville, FL, 32223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Update: 7/28/2020. The VP from NC/SC region, James, reached out when he read our review. He was very polite, professional, and so apologetic about our experience. He contacted the local store manager here in Jacksonville and had the manager, Matthew contact us. Matthew contacted us and refunded us our delivery fees. Matthew was not apologetic at all. Thank you James for your wonderful customer service. Hopefully the company will have you train the Florida region on customer service. We went to American Freight on Thursday 6/... read more
Business response:
Hello Whitney, We are sorry about your experience with the delivery of your merchandise and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Vice President of the store location you purchased from. Thank you.
We went to American Freight on Thursday 6/25 because they have same day delivery in a 10 mile range. We bought our fridge around 11. They couldn’t get us a time frame but that it would be at our home before 9pm. At 7:30 they called and said they stopped all deliveries because of the storm. By the time they called it was already done storming. But they don’t deliver on Fridays! They said they would call Friday to let us know when they were coming. Never received a call. On Saturday we tried calling and they said the manager w... read more
Business response:
Hello Whitney, We are sorry about your experience with the delivery of your merchandise and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Vice President of the store location you purchased from. Thank you.
Washing machine delivered on May 28th with damages. Delivery driver called in exchange and told me to finish it later that evening. I followed through and called to exchange-was offered $100 credit instead. Month later when I called that number back they said they could not issue refund because order was with outlet. Gave me another number to call. Then was given 5 other numbers to call by representatives, telling same story each time, everybody saying they cannot help me. Finally ended with very rude rep. Talking over me. R... read more
RecommendedWe get all of our appliances here love the store
Salesman Alan was very helpful!
Cynthia was the BEST!!! Loved her friendliness, knowledge of products and her attitude. Because of her, we were able to get exactly what we needed and took it home today. Cynthia is an absolute gem!
This place has some great deals on scratch-and-dent items. But beware if you have them deliver the items. They tore up my house. They gave me a complete runaround via email and phone. I’m still trying to get any kind of positive response from them. I bought a refrigerator and I knew it was going to be difficult to deliver because it’s a large appliance and I live in an old house. But I was very careful to buy an appliance that was no bigger than the one already in place.... Continue Reading
I was very pleased with the Sears outlet store in Jacksonville. Robin was very helpful! I needed to purchase a refrigerator and a dishwasher. I shared my list of concerns and wants, Robin made some great suggestions and I was able to get what I needed at a tremendous savings. We came back several days later with a U-Haul and the employees helped us load it on the truck. I highly recommend the Jacksonville Sears outlet store.
The washer & dryer sets .
Frequently asked questions about Sears Outlet
How is Sears Outlet rated?
Sears Outlet has a 4.6 star rating with 1,875 reviews.
When is Sears Outlet open?
Sears Outlet is closed now. It will open at 10:00 a.m.
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