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Sears Outlet

4.4

About this business

Sears Outlet in Willoughby, OH offers top brand home and major appliances at deep discounts and a great selection of lawn and garden products. Shop our inventory of refrigerators, dishwashers, washers, dryers, microwaves, lawn mowers, air conditioner units, and more, and save up to 70% off retail prices! Come by and get to know us! 

Location details

35101 Euclid Ave Suite 18, Ste 18, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.4393 reviews
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Jennifer Willis Tate's profile image
Jennifer Willis Tate 
5 years ago

Everyone was so helpful! Will definitely shop there again!!! 

Margot Hoeflinger's profile image
Margot Hoeflinger 
5 years ago

I went to the Sears Outlet in Willoughby yesterday to purchase an extra fridge for our basement and a chest freezer. I worked with Peter and Alan who were both very knowledgeable and provided me a wonderful customer service experience. When I came into the store they were very busy so I browsed their selection and came back later to make my final purchase. Both Peter and Alan were very attentive and provided with feedback on the two items I needed. They directed me to the best options with the best values. I will definitely ... read more

Chris-Chris Kless's profile image
Chris-Chris Kless 
5 years ago

Donna was amazing!!! She was very professional and informative!!! 

Jasmine Desiree Haynes's profile image
Jasmine Desiree Haynes 
5 years ago

I ordred my couch from here. Excellent customer service from Donna she is amazing!!! Great prices 

Mary Diane Walsh's profile image
Mary Diane Walsh 
5 years ago
Lee Alexandria's profile image
Lee Alexandria 
5 years ago

Donna took care of my parents. Confirmed a delivery 3 different times today with Donna. The delivery never showed. Spoke with another manager who said there was nothing they could do, called the delivery service "Expo"who said we were lying and that they came to the home and called us to say they were at the house. No came. No one called. I work and if I didnt do my job correctly my boss would make me do it and do it better. Sears doesnt send people out to try to correct their mistake and the delivery service Expo does the s... read more

Toni Wargo's profile image
Toni Wargo 
5 years ago

We purchased a stove on January 24th online, stating it was in the Willoughby store. When we called to pick it up on Monday the 27th, we were informed it was not in the store and must be on the next days delivery truck. When I called to find out when would be a good time to pick it up on Tuesday, I was informed they would check on it and get back to me. The remainder of the night and the next day, the phone was busy. When I called customer service (in India) I was told the order was cancelled and a refund issued. Today is tw... read more

Marsha Sternstein's profile image
Marsha Sternstein 
recommend  Recommended
5 years ago

Incredible customer service. I purchased 4 major appliances. The microwave did not work. I returned it and immediately received a refund. The other 3 work beautifully, look great, and I saved a lot of money. Thanks Alan and Anne!! 😊 

Angie Jinna's profile image
Angie Jinna 
recommend  Recommended
5 years ago

Tyler was amazing! Have a problem he will take care of it and take the time you need to explain the products to you. Definitely see Tyler I’d you go into the store 

Frequently asked questions about Sears Outlet

How is Sears Outlet rated?

Sears Outlet has a 4.4 star rating with 393 reviews. 

When is Sears Outlet open?

Sears Outlet is open now. It will close at 8:00 p.m.  

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