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Sears Auto Center

2.9

About this business

Welcome to your local Sears Auto Center in Merrillville, IN. We have all the essentials whether it's automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 260 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com. At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-c... read more

Location details

2300 Southlake Mall, Merrillville, IN, 46410, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
2.945 reviews
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Rich Dvorscak's profile image
Rich Dvorscak 
6 years ago

Just had my mother call to check on her warranty status for an alternator I installed while working at the Michigan City location. Idiot on the phone didn't even look up her invoice and arbitrarily told her 2 years. Now, when I installed it, the box clearly read "lifetime warranty" (as did all the alternators we installed). One of the many reasons I left this company! They take serious advantage of their customers, and hire people with zero industry experience! When I left, our new DM's previous job was selling cell phones! ... read more

Rich Dvorscak's profile image
Rich Dvorscak 
6 years ago

Just had my mother call to check on her warranty status for an alternator I installed while working at the Michigan City location. Idiot on the phone didn't even look up her invoice and arbitrarily told her 2 years. Now, when I installed it, the box clearly read "lifetime warranty" (as did all the alternators we installed). One of the many reasons I left this company! They take serious advantage of their customers, and hire people with zero industry experience! When I left, our new DM's previous job was selling cell phones! ... read more

Marco Martinez's profile image
Marco Martinez 
7 years ago

Went for a new battery! Took longer then they said it would take. I would never take my care there for major work. Usually not to difficult to mess up new tires or new battery. 

Shannon Deutsch Brown's profile image
Shannon Deutsch Brown 
7 years ago

Bullshit fucking Technicians, still waiting after 1 MONTH after they fucked my car up for them to fix it !!!! 

Ricky Brown's profile image
Ricky Brown 
7 years ago
Marcia Nowak's profile image
Marcia Nowak 
7 years ago

I have been taking my vehicles to Sears for quite awhile. I had to get an oil change, 2 new tires for the front, brakes front and back and my air fixed. and a radiator flush. Tanya and Greg were great!Tanya told me about the tires and Greg helped me with everything else. George is great also.A very nice young man.Great person to talk to.very helpful also. I would like to give a hats off to Jeff the mechanic there. He takes the time to explain everything to me and does an excellent job fixing what needs to be fixed. I trust a... read more

Shelby Jones's profile image
Shelby Jones 
7 years ago

I was a lil worried due to the low rating! But super glad I stopped in and ignored the rating! We had a pleasurable experience, they were quick, and informative! We will be coming back!! We got the road trip ready package! Thanks George! 

Samantha S Lee's profile image
Samantha S Lee 
8 years ago

I went in with a 11 am appointment for 4 brand new tires an oil change and a tune up. Each of these thing can take around 30 to 45 mins to do(my brother and fiance are mechanics). So if it went on the longer side you would be looking at 2 1/2 hours to do all this stuff but instead of just working on my car for the appointment I made I saw a manager pushing other customers ahead of people who had been there with an appointment longer. Because of there poor time management and priority skills I was in that place till almost 3p... read more

Tiffany Kay's profile image
Tiffany Kay 
8 years ago

My Suv been acting funny for about 1 month. I thought I got mice stuck in tires again. Which they removed 3 dead mice before. George took care of it and be sure that my sons and I have safe vehicle to drive! It turned out it was bearing broken. They took care of it and received new tires plus oil change. It running great! Thank you!!! � 

Frequently asked questions about Sears Auto Center

How is Sears Auto Center rated?

Sears Auto Center has a 2.9 star rating with 45 reviews. 

When is Sears Auto Center open?

Sears Auto Center is closed now. It will open at 8:00 a.m. 

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