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Sears Appliance Repair
- Appliances & Repair
- Alpharetta, GA
About this business
When you have appliance failures, Sears Appliance Repair in Alpharetta is here to help with fast and reliable service. We have same-day and next-day service appointments available in your local area so we can fix appliance problems quickly. You won't want to waste time dealing with appliance problems when living in the dynamic suburb of Atlanta. Trust us to handle all of your appliance needs. Our local technicians are factory trained to repair all brands and types of appliances including refrigerators, dishwashers, ranges, w... read more
Location details
6000 North Point Cir, Alpharetta, GA 30022, Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
The service tech was excellent, he fixed the continual leaking water problem of the Freezer caused by a frozen drain. This has been going on for a number of years, this is the first person tried determine the cause, and not just address the surface issue. He took time to look at the line and determine that there was a kink in it causing the frozen line problem. For the Tech I would rate as a 5 Star. Th down side is that it took two weeks for Sears to him the tech out to our home. For that I would rate Sears as one to two Sta... read more
I waited a week for an appointment. The gentleman fixed my washer and said everything was done and left. My husband put a load of wash on immediately and bleach ran all over the floor. I called right away to have him come back. I had some foreign country who said she was leaving a message and I would hear from someone. Three hours later I called again-got the same script. Called again a few hours later. Five days later no one has called. I could have made another appt and wait another week and paid another 79.00 fee. Will ne... read more
Our dryer repairman gets a 5 stars. He was on time, knowledgable, professional and friendly. The 3 starts is for Sears who couldn't schedule someone to come out sooner than a week. My machine is under warranty. Considering Sears is a large company, I would expect someone to be in my home within 48 hours.
I needed a tech to check out my washer which was still under warranty. The first tech came out, right on time, very kind and got straight to work. He showed me the issue - which fixed the problem - but went ahead and ordered a part to ensure I wouldn't have a problem in the future. Once parts were delivered to my house, the second tech came who was just wonderful! I was SO SO pleased with both guys and my husband was elated he didn't have to add another thing to his honey-Do list.
Worst ever. Ice maker was just low on ice, and after 10 visits to replace parts and then say unrepairable. Each tech acted like they knew what the problem was, and each time the they left it, it made less and less. Now makes none. The pic is how they left it the last time, not how it looked before. Fridge is only 6 years old and they are giving us $500 for a new fridge that cost $1800. So basically a bill for $1000 at least. Nice scam Sears.
Sorry to hear a lot of you have had problems. I had set up two work orders online because it wouldn't let me add a second service. I scheduled for Saturday morning, I got emails and text messages updating me and a call from the technician to say he was on his way. My problem was not with my dryer, it was vent that needed to be cleaned out, but the technician showed me how he came to that conclusion. I also had my washer looked at after a recent move it was making a bit of a clank noise on the spine cycle. He checked some thi... read more
I have had multiple repairs to the same part for this refrigerator and still it is not working. The last service call the refrigerator only worked for two hours after the call I have had multiple occasions where the wrong part was shipped out for the repair
I called to have microwave serviced. On website there was no choice for microwave on pull down and the site said that service call would be $99. Once technician arrived, I was told that servicing a microwave would be $249. So, I opted to have microwave looked at and of course it was unrepairable so I was out $249. I asked technician he had any coupons for Sears in case I was to buy a replacement microwave he did. I will not call Sears again the expense for just looking at your appliance seems exorbitant.
Great workmanship but too many appointment cancellations without a call to explain. This is unacceptable..
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4.2 star rating with 110 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is open now. It will close at 11:00 p.m.
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