Sears Appliance Repair

Bill S. 

on Yellow Pages

8 years ago

My refrigerator ice machine quit making ice. I have used Sears home repairs in past and was very satisfied so I called and the woman I spoke with tried to sell me a one year repair warranty. I declined. Then she wanted me to pay the $99 dollar diagnostic in advance. I declined. When the tech arrived he diagnosed that the ice making unit was no good, but had one in his truck. Bill came to $473.43 but he would drop fee to $236.71 if I took the one year warranty. Rip off to sell warranties. 

Andrew T. 

on Yellow Pages

9 years ago

Have used Sears washer repair service and duct cleaning service Both were timely and communicated timing well. Service personnel were professional and cleaned up after. Work exceeded my expectations and I would recommend them absolutely. 

Nolan R. 

on Yellow Pages

9 years ago

My old Maytag clothes washer was vibrating all over the place. Sears service rep showed up within the agreed 2 hour window, very friendly and curteous, and quickly diagnosed and corrected the problem. Have had similar successful services from Sears over the years. 

David E. 

on Yellow Pages

9 years ago

Tech was on time, courteous & did a great job on diagnosing both the washer & dryer issues. Completed the work in a very timely manner. Very pleased with his work! 

Randy M. 

on Yellow Pages

9 years ago

1. Our dishwasher flooded the kitchen. Sears was called out. 2. The repairman arrives, turns on dishwasher, and it does not flood immediately. Since it is 4:30 and he still has stops to make, he does not have the time to look further (he was their 5-10 minutes). He advices my wife to take a picture if it does it again. 3. That night, it starts to flood the kitchen again. 4. A week later he comes, looks at my pictures, the towels we left spread out, and the wet dry vac in the corner. He has to order a part. 5. Another week la... read more

Cyndi H. 

on Yellow Pages

10 years ago

We have ALWAYS had great experiences with Sears service calls....but this one was different-----because William Wyatt's service was STELLAR!!!! He was so professional, prompt & polite, we'd like to ALWAYS have him come out to service our Sears appliances! Thanks William! Ritch & Cyndi 

Mike Y. 

on Yellow Pages

10 years ago

Service guy was friendly and presentable. Diagnosed the problem right off and fixed it quickly. Great experience. 

Leslie F. 

on Yellow Pages

10 years ago

We have a freestanding icemaker that was making insufficient ice. Obviously the unit was in need of repair. Sears sent a checklist technician. All he could do was do a "look-see." He didn't even have the tools to do any repairs. What a waste of time after waiting 2 weeks for an expected repair. I could have done that. Very disappointing. 

Rebecca B. 

on Yellow Pages

10 years ago

While I still feel that Sears is overpriced, their technician was on time, friendly, and did a fabulous job. My mower runs better than it has in years. I really appreciate the two hour window that is provided, also.