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Scott's Custom Jewelers

4.9

About this business

We're not your typical wood paneling/diamond stud jewelry store. We specialize in custom jewelry - including engagment and wedding rings. We design jewelry with our Computer Aided Design, or CAD system, which is different from anything you've ever done before. You make an appointment, bring in your old, outdated jewelry, or even just an idea of what you want, and we make it happen. We use a combination of computers and highly skilled design staffers (there's four of us now) to make your new fine jewelry. It's like the "kille... read more

Location details

6365 Perimeter Dr, Kroger Plaza, Columbus, OH, 43016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9368 reviews
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Krista Lynam Compton's profile image
Krista Lynam Compton 
7 years ago

My husband and I went in to see about redesigning my diamond solitaire for my 25th anniversary. Scott took the time to ask what I wanted and what he could do with the old jewels that I had. I'm extremely pleased with the final results. My ring was always pretty, but he made it even more special. Thank you for adding love to my ring. - Krista 

Business response:

Thank you for the wonderful comments. We're so glad you love it-it turned out beautiful! 

Cyndi Gaskins's profile image
Cyndi Gaskins 
8 years ago

Scott and his wife, Beth, made our custom wedding bands. They made the entire experience enjoyable and easy. There was no pressure to make a purchase, and accepted changes in design without question. Very customer oriented. We will be back� 

Business response:

Thanks for letting us be part of your special day! It was a pleasure working with you both. 

John Lodder's profile image
John Lodder 
8 years ago

Worst customer service ever. I would never trust them with a repair or reset after the way I was treated. 

Business response:

I'm sorry, we've never done business with you. But I'm sorry you are upset you were not able to get your free gift from the radio station with the expired coupon last year. 

Ann Rochon Lodder's profile image
Ann Rochon Lodder 
8 years ago
Dominique Therese's profile image
Dominique Therese 
8 years ago

If you want to drum up business you dont advertise and promise one thing then change and do another. This company advertised and gave prizes to Sunny 95. then the refused to honor those prizes or hold to what they advertised. I will shop elsewhere for my jewelry from an honest jeweler 

Business response:

This person has never had any contact with our store or our employees. We've never spoke to them on the phone or in person. Unfortunately, anyone can make false claims on a Facebook page. 

Lisa Scurria's profile image
Lisa Scurria 
8 years ago

Scott and Beth are truly some of the nicest most honest jewelers I have ever met. Scott is a true craftsman in design. I recently got married and I lost a diamond out of my new ring. Although my engagement ring and wedding band was beautiful, it wasn't quite me. Scott redesigned my ring and used every ounce of my original engagement ring and wedding band.. he made a classic ring into an exquisite ring!! Not only was I thrilled, my new husband was equally impressed with the new design! Scott and Beth made sure that I was happ... read more

Business response:

Lisa, it was a pleasure working with you on this new-ish design! Your enthusiasm was the bright spot in our day. Thank you for trusting us with your wedding ring, and stop back anytime! 

Ed Miller's profile image
Ed Miller 
8 years ago

Scott and Beth have done a wonderful job in repairing or replacing jewels in many pieces of of our jewelry through the years; however, the latest piece done recently by Scott far outshines the rest. My wife designed my one-of-a-kind unique wedding ring 30 years ago. During a recent stay in the hospital, someone stole my ring. I sent a description and a very small photo I had of the ring to Scott. He was able to recreate the wedding ring exactly like the one my wife designed. Actually, he added two more sapphires to it as wel... read more

Business response:

Thanks so much for the review - we've loved working with your family throughout the years. And your ring - it's awesome! 

Betsey Zych's profile image
Betsey Zych 
8 years ago

I had the pleasure of meeting Scott, Beth and 2 of their sons. What a great family! Scott is a talented jeweler and designed a beautiful pearl ring for me. I am thrilled with it. Am so glad I met them. It is nice to be able to say they are my family jewelers. Thinking up my next jewelry adventure.... 

Business response:

Thank you Betsey - we had so much fun working with you (and meeting YOUR daughter). Welcome to the family! 

Marilee Chinnici-Zuercher's profile image
Marilee Chinnici-Zuercher 
8 years ago

I have had 2 major jewelry pieces designed by Scott and Beth. I had a number of rings and earrings with diamonds and blue sapphires. Took to Scott's and they designed a floating circle necklace with all of the jewels. I have received more compliments of this piece then anything else I own. I then took in a pair of blue, green, diamond star earrings I got on a trip to the Caribbean. I found them heavy to wear. Scott and Beth created 3 stacking rings for me using the jewels. The colored diamond stars mold into the diamonds in ... read more

Business response:

Thanks Marilee - It's been so much fun "remodeling" your jewelry with you! 

Frequently asked questions about Scott's Custom Jewelers

How is Scott's Custom Jewelers rated?

Scott's Custom Jewelers has a 4.9 star rating with 368 reviews. 

When is Scott's Custom Jewelers open?

Scott's Custom Jewelers is open now. It will close at 6:00 p.m.  

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