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Scotia Group Management LLC

2.3

About this business

Location details

6340 N Campbell Ave # 170, Tucson, AZ, 85718, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 2:30 p.m.
SatClosed
SunClosed
2.3200 reviews
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Kenya D's profile image
Kenya D 
4 years ago

My daughter has being stalked and management did nothing to assist her she is a single young adult with no family in Tucson and is there for school and they told her they can't do anything until something happens to her. 

Business response:

Kenya - I believe we resolved this situation for your daughter? Please contact me if there are any further issues. Kim 

kyle m's profile image
kyle m 
4 years ago

I enjoyed my time living @ Peaks at Redington, I had a beautiful unit and the location is very convenient. I however made some bad decisions and was evicted, and now owe money to the property. I would like to make amends and pay the balance however the civil court has no records. Please have someone contact me regarding the situation. 

Business response:

Thanks for reaching out - I have emailed you directly 

Ryan B's profile image
Ryan B 
4 years ago

1-star Scotia Group is living up to its reputation both on here (1 star on BBB) and on Yelp (1 star on Yelp.) Do I really need to say anything else? Yes, I do... Disappointingly, 1-Star Scotia Group has sunk to depths I didn't think possible during the Corona virus pandemic: they are charging late rent fees to folks who have lost their income; excessive cleaning fees to folks who have moved out; and have threatened to ruin credit of tenants who are late paying their rent. Is it time for a Class Action Suit against them? 

Business response:

Ryan - we have worked with all of our residents that have been affected by COVID - we have waived late fees, taken payment arrangements that fit each residents needs, paid credit card fees and more. I see that you were charged a cleaning fee of $200 - if you feel that this charge was incorrect please contact me directly. Thank you 

Pam S's profile image
Pam S 
4 years ago

Horrific. They just started managing the complex at the beginning of Feb 2020. So far the only thing they are good at is making excuses why things can’t get done. Their go to excuse is to blame previous management. It is highly unprofessional to speak negatively about your predecessors, and to refuse to take responsibility for things that are currently within your control. The manager is condescending and clearly on some sort of power trip. I’m talking to you Jeannie at Arcadia gardens in Tucson. Poor service and management 

John D.'s profile image
John D. 
5 years ago

One star is generous for this Property Management group, who continually fails to acknowledge and knowingly ignore my complaints as a tenant and concerns I have made about a property manager exhibiting aggressive and inappropriate behavior. Scotia Management Group, LLC downright should be sued multiple times for allowing their employees to abuse tenants and violate tenant rights. This property management company is in this business for themselves only, and to make money at the tenants expense, costing the tenant their safety... read more

Brooke W's profile image
Brooke W 
5 years ago

If I could give zero stars, I would. My family and I have been experiencing a roach infestation for 5 months now. Every couple of weeks they do another inspection, spray, fog etc. and nothing seems to be helping. We have tried breaking our lease or get some of our rent compensated for the unlivable conditions and management has not been willing to work with us. We are tired of finding roaches crawling over our INFANT as she SLEEPS, in our cabinets, crawling on our children’s TOYS and TOOTHBRUSHES. They offered a transfer to ... read more

Jordan B's profile image
Jordan B 
5 years ago

If I could give negative stars I would. ******* residential is the most shadiest place I have ever done business with in my life. They make up their own rules, they discriminate and they are bold face liars even when faced with hard facts. I wouldn't recommend anybody to live at ******* residential. The place itself is decent but I literally couldn't imagine having any worse staff then these people overseeing ******* residential. Not to mention the overall company "Scotia" is just atrocious. I called and left numerous messag... read more

Business response:

Mr. ***** is a resident at ******* Residential and has received several lease violation notifications. The on site Management and Scotia Corporate Management has responded to his daily emails, calls and visits. Mr. ***** disagrees with the Lease Agreement as well as the Community Policies for ******* Residential. As such he has received several violation notices. He does not feel that the rules apply to him or that he should be held accountable for the lease violations so he filed this complaint. ******* Residential and Scot... read more

Anonymous's profile image
Anonymous 
5 years ago

I have lived at this community for 4.5 years, and up until Scotia purchased the property in August 2018, I really had no complaints. I love the neighborhood and the community. The staff was great! The moment Scotia showed up, things began going downhill. Even after making a complaint to the manager, maintenance would not leave a notice that they had been in your apartment. Every time I have tried to bring a concern to the attention of the manager or regional supervisor, I either receive an excuse or no response at all. For e... read more

Business response:

Scotia Group took over management of Pinnacle Heights in August 2018 after a change in ownership. Since our take over, we have been very excited to share with our residents all the amazing new changes the new owners have planned for the community. We have been very up front with all the residents about the new renovation plans, which include beautiful interior upgrades and fantastic new amenities for our residents to enjoy. We notified all the residents that work was scheduled to start in the clubhouse on Monday, March 18th,... read more

Frequently asked questions about Scotia Group Management LLC

How is Scotia Group Management LLC rated?

Scotia Group Management LLC has a 2.3 star rating with 200 reviews. 

When is Scotia Group Management LLC open?

Scotia Group Management LLC is closed now. It will open on Monday at 8:00 a.m. 

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