Scot N Bay MD

Anonymous 

on Healthgrades

7 years ago

In my opinion it seems the biggest problem here is the woman in the front office, Joan, who is rude, close minded and condescending. I had written down an appointment on my calendar for the wrong day and within 36 hours I received a bill for $115 for a missed appointment which I immediately paid along with a note saying perhaps a reminder call should be considered. She sent my note back with a snarky comment. Where is the professionalism here? Save yourself the aggravation. 

Les Tilka 

on Healthgrades

7 years ago

I had a unique situation where the doctor was aware I spent the majority of my time overseas. I was shocked to find out that he dropped me as a patient because of a $35 unpaid bill. When the bill was sent to an old address (which I was never asked to update) and he knew I had been overseas. Even when I promptly settled the bill, he refused to continue to see me as a patient. His staff was always very kurt and inflexible when I called. Almost like I was bothering them. Look for another Dr. 

Anonymous 

on Healthgrades

8 years ago

I have GAD and an autoimmune disorder. Phone calls, especially to doctors, causes me pretty severe anxiety, so my wonderful husband helps by scheduling these for me, filling out paperwork, etc. Until today, that had never been a problem. He's scheduled for me with doctors of all stripes, but not until Dr. Bay did they refuse to help me if I wouldn't call them myself. Even after my husband explained that yes, something prevented me, it was GAD, they still refused. 

Cindy Brock 

on Healthgrades

9 years ago

I have seen Dr. Bay for years for bi-polar which had gone untreated for decades. Dr. Bay was excellent at diagnosing my condition, and I liked how he did not simply hand me a pill and say, see you in a month. He worked with me to find a medication that was the best fit for my needs. Plus, he worked with my therapist to ensure I was receiving treatment that complimented what he was doing. If you want a partner in your mental health care, Dr. Bay is the best choice. 

MGorodn 

on Healthgrades

9 years ago

I have seen Dr. Bay for several years now and due to his excellence, I have been stabilized for many years. He is kind, compassionate, and is caring toward his patients. He makes sure you get the right help, which for me did not include being prescribed a ton of medicine like other doctors have tried. And when my insurance company wouldn't approve the medicine that had stabilized me, he fought for me. And his office staff,in particular Joan, is a ray of sunshine. 

Anonymous 

on Healthgrades

9 years ago

Dr. Bay was wonderful and spent a lot of time with me at my first visit.