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Dr. Kent Schauer, OD is an optometrist in Albuquerque, NM. He specializes in optometry.
4101 Morris St NE # A, Ste A, Albuquerque, NM, 87111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Do you feel that you could have received better service somewhere else? Definitely not; I received the best service ever! Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Did this provider promise services he/she couldn't... read more
Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Was this provider's staff friendly? Yes Does this provider ever overbook appointments here? No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Were the waiting room chairs comfortable at this eye care office? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier!
Is this business handicap-accessible? Yes, it was handicap-accessible Were you able to relax during your appointment? Yes Did this provider have an entertaining selection of waiting room magazines? Somewhat, but they need a bigger selection
Did this provider rush your appointment? No, I was able to ask as many questions as I wanted Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Is this provider easy to reach in an emergency? Yes, they answered my call right away Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long Did this provider seem up-to-date with the current advancements in their field? Yes
Does this provider maintain a professional appearance? Absolutely Not! He/She always looks like a slob. Does this provider promptly return your phone calls? Yes Does this provider have helpful information available online? Yes, but very little Does this provider treat every client equally? Yes, they don't show favoritism Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her
Did this provider rush your appointment? No, I was able to ask as many questions as I wanted Did you notice a foul odor when you arrived at this provider's office? Not at all, their office smelled fantastic! Does this provider remember you by name? Every single time, even if it's been months since my last appointment!! Did you experience unnecessary pain during your visit? No
The office was very easy to locate. I didn't have any trouble finding it at all. I got an appointment quickly. I've never had to wait too long. They made the extra effort to make sure every question and concern I had was addressed. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I would send my friends and family here. I was pleased with my experience. They never cancel their appointments last minute here. I can always count on them to be there for me.
Schauer Kent OD has a 4.6 star rating with 68 reviews.
Schauer Kent OD is closed now. It will open at 9:00 a.m.
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