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Schaller Honda
- Auto Repair
- New Britain, CT
About this business
Schaller Honda is located in New Britain, CT and is happy to serve you whether you are in the Hartford Area, or anywhere else in the great state of Connecticut. Our large inventory and wide selection of models, along with competitive pricing will make it worth the trip for your New Honda or Certified Pre-owned Honda no matter where you are coming from. We're part of Schaller Auto World and have been in business serving the Hartford Area for over 62 years, assisting customers with all of their automotive needs, and are proud ... read more
Location details
1 Veterans Dr, New Britain, CT, 06051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Way too many fees. Classic used car sales man foolery. Lowballed me over 300% less than what other dealers were willing to give me. I’d say skip them and find a reputable dealer.
Way too many fees. Classic used car sales man foolery. Lowballed me over 300% less than what other dealers were willing to give me. I’d say skip them and find a reputable dealer.
My daughter went to Schaller Honda the first week off June 2022 she traded in a 2014 Honda Civic that was still in very good condition Schaller gave her over $8000 for Civic. She picked the that she wanted but she was told that the Honda sport that she wanted was out of range for her so at that time. They brought out some cars for her to look at she picked a 2019 Civic so in Aug she receives a bill from Santander telling her too make her payment on her 2016 Honda Crv that is NOT the car she left the lot in days later we retu... read more
Business response:
We are sorry to hear about this concern. We reviewed our sales logs for the last week of May through the middle of June and could not find a transaction involving a 2014 Civic being traded in toward the purchase of a 2019 Civic. We would be happy to further investigate if *** ****** would be kind enough to include more detail so we can find the transaction. It may be easier if *** ****** would have her daughter contact our General Manager, Russ S********* at ************ ***** Either way is fine with us, but we cannot provid... read more
I left a review about Schaller last week after being told that the O rings were seeping on my Honda Pilot. I received an answer from them stating they sent me a video of where the leak was. That is not true. I never received anything from them. This past week, I had my truck looked at by a company that specializes in engine repair, which we've used in the past. Guess what? NO LEAK AT ALL!!! So, please, do NOT believe these people at all. And to Schaller, I would really like to see the video that was supposed to have been sen... read more
Business response:
After seeing this comment, I checked the system. Whoever brought the vehicle here did not accept the invitation to our texting platform which is how the videos are sent. Without the customer's acceptance, the texting platform will not work. If Ms. Del Rio sends me an email at ******************** with permission to text her along with the correct number to use, I think I can resend the invitation and then, once it is accepted, I think I can resend the video.
I wen to Schaller Honda Service Center in New BritainCt. for a warranty transmission software update. Thirty minutes later I received a call from Joshua G***** the service writer. He told me during the transmission inspection the mechanic found a crack in my transmission pan and that the pan must be replaced in addition a transmission fluid service would also need to be preformed since most of the fluid had leaked out from the cracked transmission pan at total cost around 700 dollars. I at first okayed the work Order but cha... read more
Business response:
I spoke with our service manager, Chris. He said that when the customer returned and claimed that our recommendation was not accurate, he offered to put the car back on a lift and show him what we were talking about and the customer refused. Our offer to put the vehicle back on a lift at no charge to have our mechanic show the customer why he made the recommendation is still valid if the customer wishes to do so.
I bought a used car from them. I live in ****, and had to trust their description. Part of the deal was for them to transport it up to me. They brought it up, and the car + paperwork was as good as promised. 100%. Buying a car based on photos and a salesman's description is touchy, but they performed exactly as promised, and the car was even a little better than described. No problems at all.
Business response:
Thank you for sharing your experience, *** *********
There service sucks there Manger told Me since my car which is a Honda crv only came with one key fob since its supposed to come with two would give me the other one for free I've been dealing with them for 2months now with them not wanting to give me my extra key fob that they promised to me every time I call it seems like nobody knows what Is going on and they hardly ever answer there phones they just keep giving me the run around I've yet to receive my car fob
Business response:
According to our Sales Manager, he spoke with *** *****yesterday and *** *****is supposed to be coming in this week to get another key.
There service sucks there Manger told Me since my car which is a Honda crv only came with one key fob since its supposed to come with two would give me the other one for free I've been dealing with them for 2months now with them not wanting to give me my extra key fob that they promised to me every time I call it seems like nobody knows what Is going on and they hardly ever answer there phones they just keep giving me the run around I've yet to receive my car fob
Business response:
According to our Sales Manager, he spoke with *** *****yesterday and *** *****is supposed to be coming in this week to get another key.
Shady dealership. They've been in business long enough to know how to crack the law and not break it. Staff is unprofessional and not knowledgeable. I will never return, I don't care what cars they have.
Frequently asked questions about Schaller Honda
How is Schaller Honda rated?
Schaller Honda has a 1.4 star rating with 10 reviews.
When is Schaller Honda open?
Schaller Honda is closed now. It will open at 9:00 a.m.
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