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SchagrinGAS Company - Middletown, DE
- Propane
- Middletown, DE
About this business
We are a family owned propane company since 1932. We have a full service HVAC (Heating, Ventilation, and Air Conditioning) department. We are a Lennox Premier dealer, and also carry Amana, Trane, Carrier among others. SchagrinGAS has a generator department, that is equipped with certified Generac Generator technicians. Schagrin Water Systems is a division of SchagrinGAS and can address your water concerns and needs with our top of the line Hague equipment. SchagrinGAS also installs the following; fireplaces by Regency and Me... read more
Location details
1000 N Broad St, Middletown, DE, 19709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good to do business with, but vicious when you need to discontinue service. I used them for 16 years as my propane provider. I am selling my home and have received multiple threatening emails requiring my settlement date and providing assurances that I will pay big time if I do not get the buyers of my property to use their services. Very shady and I am sorry I ever took over "their" tank when I bought the home.
Heard from multiple neighbors that Schagrin was the worst. They could not offer competitive prices, and would charge me over $1000 to remove their tank (That was already 24 years old). So that I could install another one. Decided not to go with them when we bought the house, previous owners had to pay over $1000 to have tank removed. Took Schagrin three weeks to get around to it, luckily another provider was kind enough to offer temporary tanks at no charge.
Sold my home in Sunset Harbour Delaware, new owner had no option but to contract with our propane provider, SchagrinGas of Georgetown Delaware due to SchagrinGas being the only propane provider for this community. My $350 deposit was not returned until I chased after it, then SchagrinGas had the audacity to charge a $25 termination fee when there was no termination, just a transfer from one owner to another, i.e. creation of a new account for the new owner.
My first experience with Schagrin Gas was when I was teenager - it was a great experience. Because of my experience with them, for the last 40 years plus, I have always sought them out for any HVAC issues. Their technicians and local support team are great. Unfortunately, since they have come under new 'non-local' management, things have changed quite a bit. Our my most recent experience with them was annoying at best. All we want to do now is cancel their service and never use them again. My wife and I are life long loyal ... read more
The Worst Company Ever, They treat there Customers like prisoners.They also treat there employees horrible.Steer Clear
Similar to others ... so I will quote and paraphrase ... but basically stay clear of this company... Schagrin is billing me for the removal of gas tank on a property that I have no longer own. Likewise, I did not request the removal of said tank. It was removed at the request of the new owners. The position of Schargin (on a contract signed 27 years ago!) is that they have a contract that states if the contract was terminated by us or the company then we would be responsible for the removed/return of the equipment owned by S... read more
I moved into a home and schagrin was the provider and tank owner. I was essentially harassed to sign their contract or yank went the tanks. This will all while i'm in the middle of moving. Due to thinking they weren't too bad I signed and moved on to moving in. I had read the contract and it didn't say cancelling would cost me anything so I didn't care. After about 2 weeks I was checking the tank and found it was over 20 years old and had no meter gauge to see how much was left. I inquired that to my rep and what my price ... read more
MONEY GRUBBERS This is a family owned company which means it's not PUC regulated. They have complete attitudes when you call and couldn't care less about your situation. I had never been late on a bill and recently became unemployed. They called me on a Friday to tell me that unless I payed $241 they were shutting me off on Monday. I heat with their service and have MS. I explained this to the collections manager and she said that isn't her problem. I now have $11 to last me 2 weeks. If you're building a house or need propa... read more
Never use this company they are not worth the money they also charge 254.00 just to come out and look at your grill. Also. check your bills closely. When you prepare a bill I it should be correct if I send out an incorrect bill guess what I have to abide by what I sent that is your responsibility to make sure it is correct when you send it out not give excuses when you find a 600 mistake.
Frequently asked questions about SchagrinGAS Company
How is SchagrinGAS Company rated?
SchagrinGAS Company has a 3.2 star rating with 85 reviews.
When is SchagrinGAS Company open?
SchagrinGAS Company is open now. It will close at 5:00 p.m.
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