Was contacted by the dealership.
I asked if they got my credit app. Yes they did I was told. Also was told they would let me know the status of the app by noon the next day. Never heard from them again
Business response:
Mark I was very distressed to see this review and that I had let you down. I did try to contact you but not by noon as promised, I think it may have been the next day or even a couple days later. As I had told you I had just had major surgery and was doing my best to keep everything up to date but I did fall badly behind, very very sorry. I am back to being able to work everyday from 10 AM to 3 PM usually if you would like to contact me I will be happy to answer any questions about your application. Thanks and happy new year... read more
Excellent customer service experience never seen by me
Thanks, Mike. !
Very responsive and good guys to deal with. I think they stress for quality and fairness. I am still working with them to find the right vehicle for us
Great to do business with! I drove nearly a thousand miles, trusting that the pictures and telephone description I received were accurate, and I was not disappointed. Mike was excellent from the first phone call, through the sale and even following up afterwards. He's a man of his word. We had an uneventful drive home in the truck we purchased and continue to drive, and enjoy it, regularly!
Excellent customer service. The owner is super nice & honest. Quality cars and service.
I have dealt with Mike before so when I wanted a vehicle to fit my specific needs for towing and camping as well as daily use, I called Mike. He advised me on the best vehicles to meet my needs and be dependable on the road. We narrowed the list to a few models and added some "must have" and some "like to have" extras. Then I sat back and waited while Mike did all the leg work. In less than a week he sent me photos of my SUV. By the time I could get to Sawnee Motors to look at it, Mike had it checked out and ready to go. Tha... read more
great service from Mike Stout really great guy always cares about the customers and goes out of his way. Awesome Place!!!
Let me start with the fact that I am extremely picky, anal and TYPE A. I was a broker of specialty cars for years and specialized in corvettes. Mike had a 2003 Corvette Z06 for sale. I am from PA so looking at the car in person was more than a challenge. After dozens of pictures and videos and Mike's continued assurances, I decided to take a leap of faith and buy this high dollar car sight unseen. His fantastic reviews helped considerably which is why I wanted to share my experience. I hope my review can relieve some stress ... read more
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