Sassouni Management

Stephanie T. 

on Citysearch

11 years ago

Sassouni Management is definitely a company that I look forwarding to staying within if I decide to relocate. The assistant property manager Shivani is very attentive and adequately takes care of any service issue that arose during my current occupancy in one of their downtown buildings. Ambi in the leasing department is also very helpful and tries to work with you on renewal rates in order to keep her tenants satisfied. I would recommend anyone to this company! 

P E. 

on Citysearch

11 years ago

Do business with Sassouni if you want to be falsely accused of crime and otherwise violating your lease and be pushed out of your apartment. End of lease approaching, called to discuss renewal, was told we (I or my roommates) had written and called to notify management we were not renewing. Lie. When I responded that this is a lie, the person I was speaking with had no further information and nobody else was available to explain. I was told somebody would contact me; of course, nobody did. Suspiciously, after called, a lette... read more

Candy P. 

on Citysearch

11 years ago

Not a fan. Made several calls to get a copy of the executed lease and was met with complete contempt by the receptionist. Have yet to get a lease, but did get a bill showing that I owe back rent for $500/month more than what we agreed to. Super is never present (at 189th) , but his mother is. She doesn't speak English and can't handle basic requests. Just living out this lease and will never deal with them again. 

livlot 

on Citysearch

12 years ago

I don't know what to say about this management. In some cases, they do things fast and efficient, but there are too many problems in the building. Heat, hot water, water leak etc. I'm not sure the building is just too old, or their care is poor. The biggest issue is the super. He is lazy and always angry. When there was a problem with water leak, he said the bathtub was not for bathing, it was only for showering. (Of course, there is nothing like that stated on the lease.) And when the heater wasn't working, the super told m... read more

powy 

on Citysearch

12 years ago

All positive reviews are fake – No way there are any positive reviews here that are real. Several years ago Raphael, who does not get to work before noon on his best day, decided to put this white guy named Allen up front as the phone monkey so people can't get to him. Allen sounds like a midwestern all-american guy and initially makes a good impression on people to make Sassouni appear that they care and are not the slum lords they actually are here and back in the Native india. Little did they know, Allen is a nanosecond a... read more

Mark W. 

on Citysearch

12 years ago

Additionally, the apartment I rented leaked water from the walls and ceiling because it was a single layer of brick. Winter was incredibly cold due to this. The water damaged several pieces of my furniture, and when I contacted the company about it, the response was "you should have gotten renters' insurance." 

furrina 

on Citysearch

12 years ago

Been a tenant of theirs for many years. While they're not going to offer any free lunches or cuddles, they're decent, honest people and good landlords who keep up their buildings. You have to sometimes stay on them for stuff but they make an effort to be responsive. John and Allen are a great addition, before that the customer service aspect could get frustrating but those two are really on the ball. As far as the "rudeness" mentioned, different personalities are different, some people have a different phone manner, etc., bu... read more

dave c. 

on Citysearch

12 years ago

Awful company – This is probably the worst company i have ever dealt with. unproffesional, unresponsive, borderline criminals. Do NOT rent any apartmentthru them, you will regret it. 

kendra m. 

on Citysearch

12 years ago

DO NOT RENT FROM THEM – The first thing that really bothers me about this company is that everyone who works there is completely condescending and rude. So calling them with any questions or problem always turns out to be an awful experience. Secondly, throughout the course of my year I have had numerous mice and bug sightings. There are cockroaches all over the hallways. My toilet has broken twice and my kitchen sink once. The building is old and falling apart. The company is not helpful and extremely rude.