Sassouni Management

knyc123 

on Citysearch

18 years ago

WORST PEOPLE TO DEAL WITH!!!! – I have never every written a review before, but then again I normally don't get hung up on. Sassoni is the WORST people to work with, how they are still in buinsess I am not sure. I signed a lease in July for a August move-in and after they raised the rent $2,000 they pushed back the move-in date from August 1st to the 15th then to Septemeber 1st saying that the constrcution was not done. Now, a day before 9/1 they say that it won't be ready until the 15th. The worst part about it is they are ... read more

kgirly27 

on Citysearch

18 years ago

Horrible Customer Service – The girl who answers the phones can never answer your questions, so she always transfers the call to Ambi, who is rarely there. I was told to call between 9 and 9:10 to reach her! When she is there, she's rude and has no ability to deal with people. She has hung up on me more times than I can count, simply because she has no solutions for a problem she was hired to fix. She loves the phrase 'they're out of the country right now' and seems to think it is an excuse for her incompetence. 

buenanj 

on Citysearch

18 years ago

Dishonest Management - 100% will lie to your face – Sassouni Management is possibly the worst in the city. Their main person "Ambi" will lie to your face and change rental terms at her discretion. She is also extremely rude, will ignore tenant calls and will not for the life of her return a phone call. Do not rent from this company! There isn't a single good thing I can say about this company - if you MUST deal with them insist that you will not deal with Ambi. 

kg1000 

on Citysearch

18 years ago

Terrible Customer Service – The person who picks up the phone is just terrible when it comes to customer service. She treats you like you are not worth her time and gives so much attitude. I have not received my security deposit and moved out 2 months ago. They are very unorganized. Don't use them if you can avoid it. 

galatea 

on Citysearch

18 years ago

Dishonest management NEVER calls back – Called 60 days before rent was due and never ever get called back. Continued to call for days in a row. Get a lot of push-back. They love the phrase 'it's in the mail'. They had guaranteed on Monday that I would receive a letter that very Monday or Tuesday. I called Wed after checking mail for three days and still had no letter. She then said I'd have to wait two weeks for the letter. This renewal lease would be for the first week of the last month of my previous lease AND then she sai... read more