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Sarat Ford Service

2.6

About this business

Founded in 1929 by John S. Sarat Sr., Sarat Ford - a distinction merited by their commitment to obtaining the highest level of customer satisfaction. The staff at Sarat Ford believes that a professional business relationship and concern for the needs and expectations of the customer are key to their continued success. Today, John "Jack" Sarat, Jr. and his sons Jeff, Chris, and Scott carry on the Sarat Family tradition together with the entire Sarat Lincoln Team. Their full service dealership offers quality products, quality ... read more

Location details

245 Springfield St, Agawam, MA, 01001, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
2.610 reviews
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Dirk Oviatt's profile image
Dirk Oviatt 
on Google
2 months ago

Did not have a great experience with Sarah Ford. Brought my vehicle in for a spark plug replacement and to have them take a look at my power front seat that was not working. They ended up breaking off several of the spark plugs (very common issue with my engine so I was not upset about this) and told me that a mouse had gotten under the seat and chewed up the wiring so they could not fix the seat. The next day I took the driver seat out myself and lo and behold no signs of mice. All I needed to do was wrap an exposed wire wi... read more

Lee Figueroa's profile image
Lee Figueroa 
on Google
3 months ago

Took my car, running very well, here for a recall. While there I asked them to check why the horn wasn't working. I got my car 3 days later, with tons of error codes, completely running like crap. Took it back 2 days later. Was given some bullshit excuse that if I bought a new battery, all the issues would go away. I'm not a mechanic, but, it sounded like bullshit because it was. All issues came back within 30 miles of driving. My wife and I are both buying a new vehicle because we need it & before the idiot's tariffs kick i... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Understaffed. DO NOT bring your vehicle here for warranty work. They do not have enough "Master" mechanics and jobs thay should take a day maybe two tops are taking like 2 weeks. 

Derek p1l0t's profile image
Derek p1l0t 
on Google
a year ago

Understaffed. DO NOT bring your vehicle here for warranty work. They do not have enough "Master" mechanics and jobs thay should take a day maybe two tops are taking like 2 weeks. 

Becky Washburn's profile image
Becky Washburn 
on Google
a year ago

Mobil repairs. Michael was excellent and deserves a raise. Very conscientious. Hard to find today. Courteous. ...caring!!!! 

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Frequently asked questions about Sarat Ford Service

How is Sarat Ford Service rated?

Sarat Ford Service has a 2.6 star rating with 10 reviews. 

When is Sarat Ford Service open?

Sarat Ford Service is open now. It will close at 4:00 p.m.  

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