This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sara Grace Co.
- Bridal
- Rockford, IL
About this business
Veils, Shoes, Purses, Prom, Mothers, Jewelry, Flower Girls, Evening, Bridesmaids, Bridal
Location details
1615 N Alpine Rd, 1615 N Alpine Rd, Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I absolutely enjoyed every minute of my experience at Sara Grace. My consultant had me figured out quickly, and really helped guide me through dresses. When I said “Yes to the dress!” they gave me and my party a champagne toast! And also gave my a goodie bag to take home (champagne, garter, manicure set, chapstick, hand sanitizer, etc) I got 20% off my veil for ordering it the same day I ordered my dress. I couldn’t have chose a better place to start and end my wedding dress search. ONE AND DONE. Thank you Sara Grace!
Business response:
Sara, Thank you for giving me the opportunity to personally speak to you earlier today regarding the concerns you raised about your recent bridesmaid appointment. Please accept our deepest apology for the less than positive experience. The appointmen…See More
The owner is so kind and attentive PLUS her dresses are top notch... definitely check out all of the glitz and glam that Sara Grace has to offer!
I Love � working with the ladies there! Was very helpful with and help me make great � decisions!
If you're looking for a store that only carries 1 size in stock so that you have to order an unknown size & pay additional for alteration ...this is perfect.
Business response:
Best wishes!
Business response:
Carly, we regret that your experience at Sara Grace was less than stellar. It is our intention to make all brides of every size feel special when shopping for their bridal gown. We make every effort to select dresses in all sizes and styles. We carry plus size dresses from 18-28. It is not uncommon for brides to have to clip or use expanders to try on sample dresses. We regret you felt uncomfortable or embarrassed. We never intend to create an atmosphere where the customer feels judged. We strive to make everyone feel warm a... read more
Yesterday was my first day trying on wedding dresses. After leaving davids bridal and feeling defeated, we stopped at Sara Grace, after learning about the store at the Giovanni's Bridal Expo last weekend. Kaitlyn provided us awesome customer service and she knew exactly what I was looking for in a dress within a matter of 10 minutes of talking with her. She was able to pick out some dresses for me to try on and we had such a great time! Kaitlyn knows what she is doing, and both my mom and I loved working with her! She made m... read more
Frequently asked questions about Sara Grace Co.
How is Sara Grace Co. rated?
Sara Grace Co. has a 4.3 star rating with 101 reviews.
When is Sara Grace Co. open?
Sara Grace Co. is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com