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Sam's Club

4.2

About this business

Location details

5310 South Rice Avenue, Houston, TX, 77081, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,701 reviews
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Robert Lunden's profile image
Robert Lunden 
5 years ago

Beware of contractors in Sam's Club who are selling AT&T phone plans. They lie while promising old phone credits that turns out to be bogus & very restrictive. When the credit is denied by AT&T the contractors laugh and ignore your calls. Contacted AT&T directly who stated promotions should be sought directly through AT&T stores/website. This is sound advice, however WHY DOES AT&T LITIGIMIZE THESE SCAM ARTISTS TO REPRESENT THEIR COMPANY, ESPECIALLY IN MAJOR RETAIL OUTLETS?? Shame on AT&T and Sam's Club for allowing these dec... read more

Shyra Gregory's profile image
Shyra Gregory 
5 years ago

Hello Sams Club, my name is Shyra! I am a current customer of yours. I am NOT pleased with the experience I had at your Hilliard, Ohio location on Saturday September 12th, 2020. As it is normal to show your card when entering the Club I haven’t been asked to do so since COVID-19 which had me concerned because I had to pay to be able to shop but there were rumors of you guys welcoming everyone because of COVID-19 and offering “free memberships” during this very unprecedented t...Continue Reading 

Isabel Martinez's profile image
Isabel Martinez 
recommend  Recommended
5 years ago

everything you can fine anything you want in one store 

Joann Reed's profile image
Joann Reed 
recommend  Recommended
5 years ago

Love buying in bulk, however, Sam's Club was out of Charmin and absolutely no paper towels, Bounty. That's what I went there for. I still love Sam's Club. 

Michelle Smith's profile image
Michelle Smith 
5 years ago

I upgraded to the Plus Membership this morning and went ahead and put in a order for pick up. Well I have been calling to ask them a quick question and been hung up on every single time ! After being on hold 4-6 minutes (each time) 7 times before they hang up I’m not a very happy customer and regretting the upgraded membership 😡 

Barbara Zellous's profile image
Barbara Zellous 
5 years ago

I have recently visited this location and was very disappointed in the sanitation practices. Considering the current situation with Covid-19 I have a high expectation for cleanliness in this high volume club. The family restroom was filthy, especially the floor and door. I also expected to find some sanitizer or wipes near the pay terminals. I asked an employee that was in charge of that area for something, and he told me that none was available. Please get it together. 😐 

Shazam MJ Jackson's profile image
Shazam MJ Jackson 
5 years ago

I would not shop at this Sam’s!! They have an employee by the name of Pam that calls black children Monkeys! She’s been known to call black and brown skin people and children racial name and they still employ here!! There’s been so many complaints about this employee saying racial things to customers and nothing has ever been done about it!! DO NOT SHOP HERE!! 

Harry Dietrich's profile image
Harry Dietrich 
5 years ago

I would never return here. Pam is an offensive - hurtful - racist. Complaints have been made but the company has yet to resolve the issue. Really makes me lose any faith in Sam’s Club! I would completely avoid this place, unless you want to face discrimination during your visit. 

Yochi Liberty Zollars's profile image
Yochi Liberty Zollars 
recommend  Recommended
5 years ago

friendly staff, better stocked than other locations. 

Frequently asked questions about Sam's Club

How is Sam's Club rated?

Sam's Club has a 4.2 star rating with 2,701 reviews. 

When is Sam's Club open?

Sam's Club is closed now. It will open tomorrow at 9:00 a.m. 

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