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10570 Fairfax Blvd, 10570 Fairfax Boulevard, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I test drove a 2010 crv, the engine light was on the whole time and the salesman said it might be because the gas cap wasn't on tight enough. Okay, I have a Honda, I know that happens. I took it to my mechanic the next day and their was quite a list of things wrong with the vehicle, Enough to be thousands of $ of repairs and that it never should have passed a safety inspection (which they had done). I showed the list to Derek, the sales manager and he didn't seem overly concerned and defended his mechanic. Seems to me that h... read more
Business response:
It’s concerning to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding.Sincerely,Trey Rodgers - GM - trey.rodgers@brownscar.com
Bought the car. Honored CG price. Dealer fee low. Great return on trade in. No upsell hassles. Best car buying experience of my life.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.Sincerely,Trey Rodgers - GM - trey.rodgers@brownscar.com
They were exceptional, though we did not buy the Forrester but a CRV
Business response:
Thank you for this amazing review! We really appreciate your business. Sincerely, Trey Rodgers - GM - trey.rodgers@brownscar.com
They were exceptional, though we did not buy the Forrester but a CRV
Business response:
Thank you for this amazing review! We really appreciate your business.Sincerely,Trey Rodgers - GM - trey.rodgers@brownscar.com
I had a great experience here ! They reached to me right away and I test drove the car. I ended up buying it a few days later.. I did the application online and the manager Chandra after I was approved, had me in and out in less than 30 mins. Great experience.
Business response:
Thank you for your kind words. Congratulations on your new vehicle! It is great to hear Chandra and our team could provide you with a 5-star car buying experience. Please don't hesitate to reach out if we can assist you with any future auto needs. Happy driving!Best regards,Trey Rodgers - GM - trey.rodgers@brownscar.com
Dealer is not professional. Misrepresented car condition. In fact the dealer should be embarrassed to put a customer in the vehicle. Showed little concern for Issues. Buyer beware
Business response:
Tom, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon.Sincerely,Trey Rodgers – GM - trey.rodgers@brownscar.com
Excellent experience- great Team at Brown's!
Business response:
Tom, thank you for the feedback! We are happy to hear of your positive experience at Brown's Fairfax Mazda, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future!Sincerely,Trey Rodgers - GM - trey.rodgers@brownscar.com
Very nice. And helpful
Business response:
Thank you for the feedback. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Trey Rodgers - GM - trey.rodgers@brownscar.com
Very nice. And helpful
Business response:
Thank you for the feedback. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.Best regards,Trey Rodgers - GM - trey.rodgers@brownscar.com
Safford Mazda Fairfax has a 4.6 star rating with 779 reviews.
Safford Mazda Fairfax is open now. It will close at 6:00 p.m.
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