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Safford Fiat of Fredericksburg
- Car Dealers
- Fredericksburg, VA
About this business
Our doors are open to anyone who wants a great deal on a vehicle, quality maintenance and repairs, and impeccable customer service!
Location details
4535 Lafayette Blvd Unit A, Fredericksburg, VA, 22408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedMartha in service is amazing! She made my first experience with Safford really great! She stayed in contact with me about my Jeep and updated me frequently. I am really impressed with everyone there but especially Martha!
Business response:
Hi Jennifer! We really appreciate you taking the time to review your experience with our dealership. Your satisfaction is our top priority. Please always feel free to let us know if there is ever anything else that we can assist you with :)
Service person Gil is awesome.....He kept me informed at all times and when my vehicle would be done.
Business response:
Hi James - Gil is awesome, we agree! We truly appreciate you taking the time to write such a nice review, and trusting us to take great care of your vehicle. We'll make sure that you always get treated to top-notch service every time you visit!
I didn't have a great experience when you arrive at 6:45 I was second in line this was my second time at this dealership mind you 👀 I sat and watched every one after me disappear only when I walked to the young caucasian male second on the right side of the bay only when I walked out to question him he say your car is ready. I don't believe it takes 2 hours for a simple oil change. trust that was my last time experiencing that. I spoke to a previous customer basically said it also happened to him. I have been to dodge deale... read more
I needed a vehicle that I could get in and out of easily. I had injured my back and the Kia Soul was very painful in doing that simple task. Hank was extremely helpful in finding the right vehicle. Hank and I found a Jeep Renegade, went in the store, and began the paperwork. The sales manager and finance officer were absolutely great in securing the right price and the right lender for this sale. Safford CJDRF had taken well care of my needs. I want to say thank you to the sales team and Mike in finance for the superb profes... read more
Business response:
Thank you for taking the time to review your experience with our dealership, Glen. Please always feel free to let us know if there is ever anything else that we can assist you with :)
If you buy a car from here, avoid a salesman named Cy. He's your best friend until the sale isn't going his way and then he becomes insulting and kind of a bully. They sell cars everywhere, places that hire people like this should remember that it's pretty easy to just check out the next place.
Business response:
We were very sorry to hear about your experience with Cy. Our General Sales Manager, Eanne Filz has been in touch and we are working to rectify the situation.
Had warranty work done less then a year ago and paid my deductible to have the work completed, same problem came back and claimed it was another separate problem causing the same issue and charged me another deductible??? I explained my issue of them not diagnosing it correctly so I have to pay another deductible and they said one had nothing to do with the other??? Sounds like passing the buck of not fixing it correctly and then getting another deductible out of a customer...Not happy
Business response:
This information has been given to management to look into.
As always great service for my RAM at Safford Of Fredericksburg. Good staff and excellent service.
Business response:
That's so great to hear, Penny. Thank you!
I bought a 2020 Jeep renegade and I did not test drive it because I originally wanted to purchase another Cherokee and they weren’t able to get me in the payment I want it and offered me the renegade and I sign for it, I hate this vehicle and I wish I had never bought it and they will not take it back. The sales person I had Brett should have never offered me that car without a test drive, I didn’t know if I was able to test drive it because I was the one that was on the show room floor, I feel really terrible and felt like ... read more
my service person is Gil....the best one there! I don't deal with anyone else! hw goes out of his way to make sure we are dealt with fairly and reasonably
Business response:
We're so glad to hear that Diana! Thank you and please let us know if there is anything else that we can do to help :)
Frequently asked questions about Safford Fiat of Fredericksburg
How is Safford Fiat of Fredericksburg rated?
Safford Fiat of Fredericksburg has a 4.1 star rating with 640 reviews.
When is Safford Fiat of Fredericksburg open?
Safford Fiat of Fredericksburg is closed now. It will open tomorrow at 9:00 a.m.
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