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Safford Fiat of Fredericksburg
- Car Dealers
- Fredericksburg, VA
About this business
Location details
4535 Lafayette Blvd Unit A, Fredericksburg, VA, 22408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
im going to keep this short and sweet Brad the sales manager is not a pleasant person thats just my personal opinion. The website says $13,977 for a Renegade. I understand processing fee, taxes, title and tags but the out the door price was $20,977 so please dont fall for it.
Business response:
We are very sorry to hear about your experience, Justin. Unfortunately, it looks like you may have posted your review to the wrong dealership as we do not have a "Brad" that is employed here. We wish you the best of luck and if there is anything that we can help you with please feel free to let us know.
Do not, I repeat, do not purchase from here. Horrendous experience. Which I walked out not with what I came it buy.
Business response:
We're sorry to hear about your experience. Your feedback is very important to us and has been given to management who would like to speak with you. Unfortunately, we are unable to locate records of your recent showroom visit, and we would like to insure that we correct contact information for you. Please reach out to a member of our management team directly at (540) 898-7200 when you have a moment.
RecommendedTheir service department has always taken great care of our family vehicles. The sales crew is friendly and knowledgeable. Roger Paris is fantastic! He’s your guy.
Business response:
Hey Bill! We really appreciate your kind feedback. Please let us know if there is anything else that we can help you with. Thanks again :)
Don't take your car there for service took my car in because it had a check engine light on for the louvered doors on the front for air intake. the service guy told he they would check it out and let me know if it was covered under warranty well it wasn't then I get a text message saying I owe $144 for a diagnostic fee 😒 for them to do nothing literally all they did was drive my car into the shop let the code reader read what was wrong and called me to say it was going to be 1094.00 to fix it... will not be taking my car th... read more
Business response:
We are very sorry to hear that you are unhappy with the service that you received. Your feedback is very important to us and has been given to management who may be reaching out to you shortly.
RecommendedOutstanding sales people Anthony Carter and sales manager T Evans. Both were great!
Business response:
We are absolutely thrilled to hear that John, thank you! We'll make sure to pass along the kind words to Anthony and Troy :)
RecommendedJosh provided excellent service with good communications throughout the process.
Business response:
That is so great to hear Randall, thank you! Please always feel free to let us know if there is ever anything else that we can assist you with :)
RecommendedThe salesman and staff listen to my needs and help me get the best possible deal available. I appreciate your efforts in delivering a product that will last many many years.
Business response:
We're so happy to hear that Don! We strive for 100% customer satisfaction every day and to know that we met that with you is pleasing. If there is anything else that we can help you with please don't hesitate to let us know.
RecommendedOnline scheduling for service, no-wait when bringing vehicle in, did a great job,... overall very responsive and professional!
Business response:
Awesome, thanks Mark!
To give a 1-star was generous considering the lack of professionalism and customer experience. To say that the service department’s communication and customer service is lacking is an understatement. My first issue with them is that we purchased this vehicle a month and a half ago (certified used). Went through dealer inspection. Fast forward to now, we took the truck in on last Thursday (5th) at 10:00AM because the truck was leaking fluid. No communication past that point. Called later in the day to check on it, told we’d g... read more
Business response:
We apologize for your experience Mr. Johnson. Our Service Director, Rick Evans will be reaching out to you shortly.
Frequently asked questions about Safford Fiat of Fredericksburg
How is Safford Fiat of Fredericksburg rated?
Safford Fiat of Fredericksburg has a 4.1 star rating with 640 reviews.
When is Safford Fiat of Fredericksburg open?
Safford Fiat of Fredericksburg is closed now. It will open at 12:00 p.m.
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