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Safeway Pharmacy
- Pharmacy
- East Wenatchee, WA
About this business
Location details
510 Grant Rd, East Wenatchee, WA, 98802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The all time worst place to try to get medicine. Lines are long and often stand in line 10 minutes and longer waiting while only one staff person assists person with problem. Recently had problem with refill... staff blamed on a new system but, while they knew there was a problem, they still didn't over ride the glitch to get timely refill. Wait several days while they kept trying to get their help desk to fix the problem. Recently tried to refill two more refills with more than 9 months of approved refills only to yet again... read more
The all time worst place to try to get medicine. Lines are long and often stand in line 10 minutes and longer waiting while only one staff person assists person with problem. Recently had problem with refill... staff blamed on a new system but, while they knew there was a problem, they still didn't over ride the glitch to get timely refill. Wait several days while they kept trying to get their help desk to fix the problem. Recently tried to refill two more refills with more than 9 months of approved refills only to yet again... read more
Pharmacy technician, Jamie ? don't know her last name, over the 7 years we have been customers has deliberately not ordered or won't order some medications for my husband and myself, she has been extremely rude to us numerous times, including repeatedly hanging up when we call when she answers the phone. She has violated my hippa regulations by calling out my medication and allowing other customers inline to come up and butt-in while throwing my paper Rx on the counter or medication bottles so anyone could read them. There h... read more
I am not one to leave reviews but if I do its for 2 reasons. One is either I was extremely dissatisfied or 2 is that i was very pleased. Sadly, I will not be giving a "pleased" review with East Wenatchee Safeway pharmacy. I have been going to Safeway pharmacy for a couple of years. Inspite of the fact that the wait is between and hour to two hours before picking up my script I went to them because it was closest to home. I do not understand the long wait time because every other busy pharmacy usually gets peopls scripts done... read more
Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Does this provider welcome questions? Yes, they don't mind answering my questions Was this provider's office too cold? No, it was fine Would you refer this provider to a family or friend? Maybe, I'm not sure if I loved them that much. Was this provider's staff friendly? Yes
Did this provider have an entertaining selection of waiting room magazines? Absolutely! They were very entertaining! Did this provider leave you unattended for an extended period of time? Not at all! They were always present and attentive
Does this provider have a good professional reputation within your community? Not really, it could be better Is it easy to refill a prescription over the phone at this pharmacy? Yes Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Does this pharmacy typically put you on a lengthy hold when you call with a question? Most of the time, but not every time Did you have to wait long after you arrived for your appointment? Yes, I had to wait quite a while
How would you compare this provider to others in his/her field that you have visited? Fairly Average Is this business handicap-accessible? Yes, but it seemed extremely out-of-date Did the pharmacist provide a thorough explanation of your prescription? No, I wasn't given any information. Has this provider ever cancelled your appointment on you last minute? No, they didn't cancel on me last minute Did a staff member acknowledge or greet you when you entered? No, no one seemed to notice I was there
Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. I came a few minutes before closing, the lights were on, several staff were present, but the staff refused to fill my prescription. She said she had already closed the till, but it was at least 5 minutes before closing. I explained I was going out of town and really needed my medication, but she was not sympathetic, and said sorry I can't do anything. I had to go two more days to g... read more
Frequently asked questions about Safeway Pharmacy
How is Safeway Pharmacy rated?
Safeway Pharmacy has a 2.2 star rating with 77 reviews.
When is Safeway Pharmacy open?
Safeway Pharmacy is closed now. It will open tomorrow at 9:00 a.m.
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