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Saddlebrook at Tates Creek
- Apartments
- Lexington, KY
About this business
Surrounded by picturesque horse farms and shaded by tall trees, Saddlebrook at Tates Creek in Lexington, KY is a rental community that offers a peaceful oasis and the convenience of a central location. Choose from a variety of one and two bedroom apartments and townhomes. Available features include washer/dryers and wood burning fireplaces. At our Lexington, KY apartments, our professional management and 24-hour maintenance teams work together to give our residents the service they deserve. A woodland setting and friendly, p... read more
Location details
3543 Tates Creek Rd, Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amazing staff and apartment The office is always open and greets with a smile - super dog friendly too. The maintenance is always very responsive and easy to work with and talk to. All staff is super respectful and tenants are super nice. Never hear my neighbors which is super nice all around. Office takes requests seriously and great price for all the amenities.
Business response:
We're thrilled to hear that you're enjoying your experience with us, from our friendly staff to our responsive maintenance team. It's great to know that our efforts to create a respectful and pleasant environment are appreciated. Thank you for recognizing our commitment to taking requests seriously and providing value through our amenities. Your positive feedback is truly appreciated.
Pretty Place Quiet place on the hill. Pretty pond with a little wildlife around. Spring time is definitely the right time to walk around Saddlebrook.
Business response:
We're thrilled to hear that you enjoyed the serene environment and the natural beauty of our location. Spring indeed brings out the best in Saddlebrook. Thank you for your positive feedback!
Tenants ignored Waiting for a simple drain fix in our shower — ignored for a week. Before that, it was months waiting for our washing and drying machine to be fixed. And before that, months for our dishwasher. Just look elsewhere, trust me. This place is blatantly ignoring its tenants, not just myself.
Business response:
Thank you for sharing your experience, Clay. We're sorry to hear that you've had to wait so long for maintenance requests to be fulfilled, however, like many other businesses, we have had staffing issues. We are doing our best to resolve this fact. We take these matters very seriously and do our best to resolve maintenance requests right away. Please contact us directly at saddlebrook@arlingtonproperties.net or 859-695-3798 so that we can address your concerns as soon as possible. Thank you for your understanding and patienc... read more
Beautiful property Beautiful and welcoming community. The office staff is always quick to respond if there is an issue. My son and I love to fish the pond and talk with other residents.
Poor management and mold Management only responds to emails involving payments and not about issues with apartments. Water damage in every room, constant smell of smoke from other tenants, exterior is rotting, residents don’t clean up after pets, and parking is unheard of. Office never answers and when they do they’re extremely rude.
MOLD We found saddlebrook after every other apartment complex we looked at was booked up. Looking back, that should have been a red flag that this was the only place with availability. The apartments are very dark, have poor lighting, and our apartment had mold and signs of smoking (the walls would literally have brown drops coming down from them in the bathroom any time we showered). After bringing up the mold to the apartment, they were very reluctant to help, blaming it on allergies, not living in kentucky long enough, an... read more
GREAT TOUR Place looked really nice and was well put together.
Fantastic tour! We loved all the new renovations! Daniel was very professional and super nice! He explained everything we needed to know!!!
Great Tour! I came in not wanting a one bedroom and they totally changed my mind. It was the most homey and spacious one bedroom I’ve ever seen.
Frequently asked questions about Saddlebrook at Tates Creek
How is Saddlebrook at Tates Creek rated?
Saddlebrook at Tates Creek has a 3.9 star rating with 152 reviews.
When is Saddlebrook at Tates Creek open?
Saddlebrook at Tates Creek is open now. It will close at 5:30 p.m.
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